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Freedom Mortgage Corporation


Country United States
State New Jersey
City Mount Laurel
Address 907 Pleasant Valley Ave #3
Phone 856-231-9800
Website https://www.freedommortgage.com/

Freedom Mortgage Corporation Reviews

  • Nov 27, 2019

I've been with Freedom Mortgage over a year and everything was fine i changed insurance companys and not long after that i had got a mortgage payment for 160 dollars more than normal.They said i was behind in my property taxes that they didn't ajust my escrow right and i said i thought that was kinda high because my taxes were'nt that much and they said well it's just an estimate.

Now they send me bills with different amounts sometimes it's higher sometimes it's a little lower but the last payment i sent it said it was a partial payment and it was unapplied but they took the money out of my bank basically stold it and now they want me to pay double payments and there charging me two late charges. It just dont make sense there crooks.

  • Sep 4, 2019

Trying to refinance house and get away from Freedom mortgage. We were up to date with payments and doing a repayment plan of an extra 500.00 a month for 6 months that was court ordered. We get paid around the first of the month due to Social Security and VA compensation. We normally get our big check around the 30 th of the month so we mail out a cashier's check the day we get paid.

In November of 2018 we mailed out four checks two on the 1st of november for November s payment and two on the 30th for December's payment. We received our January check on the 28 th of December and mailed out the two checks for January's payment. Well low and behold the check was cashed by freedom mortgage but never applied to our account until February.

In the meantime we changed our homeowners insurance and freedom mortgage wanted their money back for escrow. I contacted the old insurance company and they mailed it back to us. We immediately went to the bank got a cashier's check for $1923.46 and mailed it out. They put the check in a unapplied acct. And left it.

We had no idea we were listed as a month behind until we started to refi our home and it shows on my husbands credit bureau, they refuse to change the bureaus even after telling us in april it was their mistake now they are saying we were late and won't do anything about it. I have all receipts from may of 2018 to the present and they are all according to my records up to date.

  • Dec 3, 2018

MY FIRST REPORT WAS APPROVED, GOOGLE SENT EMAIL TO RESCIND IT.

SPOKE TO FREEDOM MORTGAGE MANAGER: ORLAND, ID # 13128 EXTENSION 4094 YESTERDAY, WHO PROMISED TO EXPEDITE REFUND CHECK AND WOULD CALL ME TODAY AROUD 1PM. NO CALLS, WAS NOT AVAILABLE ACCORDING TO TWO AGENTS WHO TOOK MY CALLS.

PLEASE POST MY COMPLAINT, IT IS LEGITIMATE. I WAS GIVING THEM THE BENEFIT OF THE DOUBT, BUT WAS AGAIN MISLEAD BY LIES OF CANCEL CHECKS AND RE-ISSUED TWICE. NOW CHECK MAY ARRIVE AFTER DEC.10 CLAIMING THAT PREVIOUS CHECKS DID NOT ARRIVE DUE TO POST OFFICE PROBLEMS.

THESE PEOPLE ARE CROCKS AND SHOULD BE ADVERTISED TO ANYONE CONSIDERING DOING BUSINESS WITH THEM.

  • Dec 2, 2015

I believe Freedom Mortgage and Loan Care are running a scam on their customers. Every month for at least the last four months I have been unable to pay my mortgage online. The web site for Freedom Mortgage directs me to Loan Care, which then directs me back to a dead page on the Freedom Mortgage site. I then have no choice but to either sit on hold with customer care for an hour waiting to speak to someone or paying a fee to make my payment via phone. Every month, I get the same old song and dance "IT is working on it and it should be fixed in a couple of days" Well, it's been four months at least and IT has not fixed the problem. I believe Freedom Mortgage has just figured out an easy way to collect an additional fee from their customers.

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