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Fox and Grapes

Country United States
State Maine
City Biddeford
Address 107 Granite Street
Phone (207) 370-8853

Fox and Grapes Reviews

  • May 20, 2019

I never received my order

I placed and order on April 29 it’s about to be a month and I never received my order. I have been contacting their phone number and sending emails and they never response. I lost my time and Money.

  • Apr 20, 2019

This on-line supplier is not responsive and not Customer Friendly

I placed an order online which indicated that it would be delivered in 2-6 days. I made a comment with my order that this was a time sensitive request and that if they could not deliver within their 6 day estimate they should let me know. I immediately receive a response that they received my order and that they would send an update. After not having hear anything after 2 days I inquired about the shipping / delivery status of my order. I NEVER RECEIVED A REPLY as of the 5th day into the process. Either this outfit lacks a Customer Friendly approach or they are an online scam. Whatever the case I found them to be a waste of my time.

  • Apr 1, 2019

Fox & Grapes - Scam on line Company?

I have purchased mud mask. It has never been delivered

  • Oct 25, 2018

I have bought a shampoo from this online company that is no longer available in regular stores. Before I placed my order I reached out via phone and email to confirm that the product they are advertising on their website is actually the product I will be receiving. No response after several attempts. I ended up placing the order, which was delivered two days later. Sure enough they send me the "newer version" of this shampoo, which is not the one they are advertising.

I reached out to them again via phone and email to arrange a return because the return information provided along with the shipment was for a totally different amazon store. I called amazon to see what I can do and they were not able to help me. They explained since Fox and Grapes is not a directly approved vendor with amazon they can't issue me a return label.

So now I'm sitting on this $55 shampoo that is not them item I ordered, I have no way of returning it for a refund, and Fox and Grapes is completely unresponsive. This is by far the worst online service I have ever received.

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