I was quoted $1423 to replace the fuel pump, fuel filter and clean the fuel lines on my 2004 Ford Expedition. When I called back after discussing the price with my husband and dad (who works at a Ford dealership and who both agreed was a ridiculous price) I asked how much it would be to just replace the fuel pump, nothing else, and I was told by the salesman, Justin, that the price was $1423. I repeated three times that I wanted to know the price of just replacing the fuel pump and three times he said $1423. When I told the salesman that I was going to compare this price to the price at the Ford dealership my dad works at, I was then given a completely different amount which came out to $1100 for just the fuel pump. After comparing prices on legitimate sites the fair price comparison to replace a fuel pump, with parts and labor, was anywhere between $508 and $788. I have been taking my car into Fletchers Auto since 2006 and have never had an issue like this where I have been taken advantage of as a woman and quoted a price almost double what any other auto shop would charge. I paid this company a $96.80 diagnostic fee to be taken advantage of and will now have to pay this fee again when I take it to a reputable auto parts store. When I looked at the break down of what they were charging me for, they were charging for the actual fuel pump and the fuel pump module and when speaking with the Ford dealerships mechanic, Jose, he stated that if they are charging you for both the pump and module then they don't actually know what's truly failing on the car and are trying to eliminate everything by charging you for everything hoping that it fixes the problem. Also stating that it's almost astronomical to have both the pump and the module fail at the same time. They tried to scam me and I do not want it to be done to any one else.
Fletcher's Tire & Auto Service Reviews
I was quoted $1423 to replace the fuel pump, fuel filter and clean the fuel lines on my 2004 Ford Expedition. When I called back after discussing the price with my husband and dad (who works at a Ford dealership and who both agreed was a ridiculous price) I asked how much it would be to just replace the fuel pump, nothing else, and I was told by the salesman, Justin, that the price was $1423. I repeated three times that I wanted to know the price of just replacing the fuel pump and three times he said $1423. When I told the salesman that I was going to compare this price to the price at the Ford dealership my dad works at, I was then given a completely different amount which came out to $1100 for just the fuel pump. After comparing prices on legitimate sites the fair price comparison to replace a fuel pump, with parts and labor, was anywhere between $508 and $788. I have been taking my car into Fletchers Auto since 2006 and have never had an issue like this where I have been taken advantage of as a woman and quoted a price almost double what any other auto shop would charge. I paid this company a $96.80 diagnostic fee to be taken advantage of and will now have to pay this fee again when I take it to a reputable auto parts store. When I looked at the break down of what they were charging me for, they were charging for the actual fuel pump and the fuel pump module and when speaking with the Ford dealerships mechanic, Jose, he stated that if they are charging you for both the pump and module then they don't actually know what's truly failing on the car and are trying to eliminate everything by charging you for everything hoping that it fixes the problem. Also stating that it's almost astronomical to have both the pump and the module fail at the same time. They tried to scam me and I do not want it to be done to any one else.