Called Femora support on Sunday 11/19/2017, also sent them email over the weekend asking them to cancel, they told me I can not cancel recurring amount until November 10th because I need to try it first! I told her that is when the next shipment goes out for you to charge me $90 more. I told her I see how you all operate like a scam. I said I was calling my bank and hung up on her. Before I could call my bank she called me back and said supervisor would allow her to cancel it now and she would send me a confirmation email. I called my bank anyway and they are blocking my account and sending me a new debit card. Good thing I did because I never got a confirmation email back customer service at Femora as promised! I emailed them back and told them since they did not confirm my cancellation by email as promised, consider this my cancellation. I told them how unscrupulous their business practices are and if their product is good like they say, they shouldn’t have to resort to these low down tactics to sell it. I am not one to get scammed like this and am usually careful about buying on-line. They use movie stars like Sally Field to testify as to how this skin product is the fountain of youth. I would not advise anyone to buy this product unless you have tried it, like it and don’t mind being billed over 90 dollars recurrently month for it. It is really fraudulent the way they sell it by misrepresentation having a website set up in such a way to scam consumers. I told them I just got it in the mail and they said doesn't make any difference NO REFUNDS or RETURNS from a Supervisor. She also told me that their was no one else to talk to only her.
After seeing an online infomercial about these beauty products , advertised by Ellen Degeneres, I decided to go ahead an place an order. The advertisement stated that the products cost $4.95 and $1.99 plus 3.95 for shipping. NO WHERE DID I AGREE TO CONTINUE RECEIVING THESE PRODUCTS CHARGING THEN TO MY CREDIT CARD. Surprise, next month I receive the same two products. When I check my credit card I have two charges for $89.77 and $89.71. I reported this to my cc company and it is under investigation. There has to be a way of stopping this company of making false statements and luring people on buying there products without disclosing that they will continue to charge your credit card.
Signed up for a trial sample for paying the S&H ot $6.00+ for a .5 oz jar. Evidently it was for 14 days trial and I didn't opt out unknown to me.
Charges to my bank account for $89.71 on 10/10/17 and $94.66 on 11/6/17 automatically withdrawn. I have not received ANYTHING else from this company.
Contacted the phone number of 877-740-9028 associated with the withdrawl to request the funds be returned to my bank account. Spoke with Sally. Requested to talk to a supervisor; no supervisor available.
From an ad on facebook, I signed up for a Free trail offer of Femora anti-aging cream with a Free Femora Anti-Aging Eye Serum included.
I received the 2 products. Then Femora, under the two (AKA) names on bank statement I was charged $89.77 and $89.71 on my debit card. I cannot find their web address. However, there is a phone number 888-749-8211.
I ordered this thinking what a great product. No problems I may like it. I have done this before with other products and have canceled if I didn't like the product. This time, they don't even give you a chance to cancel, no reciept and no warning they will just start charging your account without notice...I went to cancel as soon as I saw they had charged my account, and they told me I was being charged for the trial order full retail..this was unexceptable. They were totally missleading in their ad.
Ordered 14 day free trial advertised for 4.95 and after giving card no. For billing the next screen shows up with a 35.00 charge for vitamins I did not ask for and another additional 7.95 dollar shipping charge. The webpage would not allow me to agree or disagree with these charges and could not go back to take off or cancel. Order was complete. Website showed no prior terms or conditions until you completed order then allowed you to go to a link at bottom of page to read the terms. It then got even got worse. They were automatically charging my card $90 a month for another order starting within 10 days of receipt of free trial unless you cancel. Well I figured no problem, I will call and cancel. When I called them they could not help me because they had no record of my order said to call back tomorrow. That maybe it will show up in system then. When I called back the next day they said it was too late to cancel shipment went out! They said I would have to wait until I received package to cancel. It was a Saturday so I could not talk with my bank until Monday, but I saw on online banking that charges had already cleared bank.
Called Femora support on Monday, also sent them email over the weekend asking them to cancel, but talked with customer service on Monday and they told me I can not cancel recurring amount until November 10th because I need to try it first! I told her that is when the next shipment goes out for you to charge me $90 more. I told her I see how you all operate like a scam. I said I was calling my bank and hung up on her. Before I could call my bank she called me back and said supervisor would allow her to cancel it now and she would send me a confirmation email. I called my bank anyway and they are blocking my account and sending me a new debit card. Good thing I did because I never got a confirmation email back customer service at Femora as promised! I emailed them back and told them since they did not confirm my cancellation by email as promised, consider this my cancellation. I told them how unscrupulous their business practices are and if their product is good like they say, they shouldn’t have to resort to these low down tactics to sell it. I am not one to get scammed like this and am usually careful about buying on-line. They use movie stars like Sally Field to testify as to how this skin product is the fountain of youth. I would not advise anyone to buy this product unless you have tried it, like it and don’t mind being billed over 90 dollars recurrently month for it. It is really fraudulent the way they sell it by misrepresentation having a website set up in such a way to scam consumers.
Femora Aging Cream (Bell Skin Cream) is a SCAM! i want everyone to know! You are supposed to just pay for the shipping charges only, but they set your card to charge you a monthly service charge of $89.71!!!! I never received any receipts or confirmation of the shipping but then I was charged $89.71. I was told that this was a product charge concluding my 2 week trial period. DO NOT PURCHASE ANYTHING FROM FEMORA !!!!!!
The ads claimed it's Joanna Gaine's beauty product. Supposedly to be a free trial with $4.95 shipping. Nothing else is mentioned about a continuing subscription and other additional products going with the facial cream. No direct physical address, no working telephone number to reach them. Phone numbers obtained from other websites either unmanned or eventually cancelled. I had to cancel my credit card to stop subsequent charges from this fraudulent company.
The product smelled like a glue and caused skin allergy. Not worth all the troubles. I worry what is in this product!
I saw an ad on Facebook for a Free 14-Day Trial of the Femora Eye Serum & unfortunately, my vanity got the best of me. I only had to pay shipping, so I thought it was worth a try. When I started to place the order, they offered the face cream for the same deal (pay shipping only) which I didn't want, but somehow ended up being ordered & I couldn't go back to correct it so I let it go. What the heck, it's only going to cost me shipping.
The package came a week later with no packing list, billing statement, no info on the products, nothing, just the 2 creams in their own pretty boxes. I didn't start using them for about a week & after a couple of weeks realized there was no difference to my face. I have no wrinkles but i do have dark circles under my eyes which is why I only wanted the eye serum. Anyway, since they didn't send any information with a phone number to call to cancel, I waited until I got my credit card statement. I was surprised to be charged $89.71 for the face cream & $89.77 for the eye serum!
I called the phone number on the credit card statement & spoke to Torrey (a male) asking to cancel the subscription & refund the money that was charged me because it didn't work. He said the 14-day trial was over & he could not refund anything but he did cancel so I should not have any more charges made to my credit card. I then asked to speak to a supervisor & he said one was not available. I then asked for an address & he refused to give me one stating they could not accept any returns (which is not why I wanted the address). I also called my credit card company to ensure no future charges would be added to my card, but since they did not require that I return the products I couldn't dispute the charges.
I have dealt with companies likes this before & even though the "14-day" trial or "21-day" trial has passed, they will usually cancel my subscription AND refund my money. This is not a consumer friendly company whatsoever, so buyer beware! Also, Torrey told me they start the 14-day trial on the day you place the order and I didn't get the product until a week after I ordered, so you're really getting a 7-day trial! This company is very sketchy and should be removed from Facebook!
I called to cancel my trial. The rep offered a free bottle of femora and to do another extension at no charge. I never received the free bottle so I called to cancel. Of course no record of cancellation and my card had a pending charged 89.00. When i called to get the pending transaction canceled i was met with a rude unhelpful rep who proceeded to say i didn't cancel and they couldn't help. I've worked in finance you can cancel a pending transaction. They lure you with false promises to get your card info then charge you even after you cancel. They will lie and say they never talked to you.
Femora Aging Cream is a SCAM! i want everyone to be aware and prevent things like this happing to them. 9/6/17 I just can't believe that there are people like this out there that take advantage of innocent people and their hard working money. First off all, NEVER fall for anything that is free and you just pay for the shipping charges.... This famous Femora cream doesn't send you any receipts of confirmation of the shipping but does go ahead and charge your account the 89.71 for the cream itself and continues to do this in a monthly service. I got a hold of someone and she said that they can only refund me a 75% credit back to my account. After i received this credit back to my account that's where the freaking NIGHTMARE STARTED. i just can't believe that they overdraft my account and i'm short $1,000 dollars. I learned my lesson to not provide my credit card number online or to someone over the phone. i now have to dispute this with my bank. Just think twice about making any kind of purchases online.
They say you only have to pay shipping, but in the fine print which is so fine it isn't there, and you only learn about later, they say they will charge you for the full product unless you cancel within 14 days. I discovered this on my credit card and called in a dispute to my bank. They are familiar with this company and their scam and had no problem deleting these charges from my card and flagging my account so the company can't make further charges as they have done to others. The bank contacted Femora and the refunded the money.
Femora Anti Aginig Face Cream Reviews
Called Femora support on Sunday 11/19/2017, also sent them email over the weekend asking them to cancel, they told me I can not cancel recurring amount until November 10th because I need to try it first! I told her that is when the next shipment goes out for you to charge me $90 more. I told her I see how you all operate like a scam. I said I was calling my bank and hung up on her. Before I could call my bank she called me back and said supervisor would allow her to cancel it now and she would send me a confirmation email. I called my bank anyway and they are blocking my account and sending me a new debit card. Good thing I did because I never got a confirmation email back customer service at Femora as promised! I emailed them back and told them since they did not confirm my cancellation by email as promised, consider this my cancellation. I told them how unscrupulous their business practices are and if their product is good like they say, they shouldn’t have to resort to these low down tactics to sell it. I am not one to get scammed like this and am usually careful about buying on-line. They use movie stars like Sally Field to testify as to how this skin product is the fountain of youth. I would not advise anyone to buy this product unless you have tried it, like it and don’t mind being billed over 90 dollars recurrently month for it. It is really fraudulent the way they sell it by misrepresentation having a website set up in such a way to scam consumers. I told them I just got it in the mail and they said doesn't make any difference NO REFUNDS or RETURNS from a Supervisor. She also told me that their was no one else to talk to only her.
After seeing an online infomercial about these beauty products , advertised by Ellen Degeneres, I decided to go ahead an place an order. The advertisement stated that the products cost $4.95 and $1.99 plus 3.95 for shipping. NO WHERE DID I AGREE TO CONTINUE RECEIVING THESE PRODUCTS CHARGING THEN TO MY CREDIT CARD. Surprise, next month I receive the same two products. When I check my credit card I have two charges for $89.77 and $89.71. I reported this to my cc company and it is under investigation. There has to be a way of stopping this company of making false statements and luring people on buying there products without disclosing that they will continue to charge your credit card.
Signed up for a trial sample for paying the S&H ot $6.00+ for a .5 oz jar. Evidently it was for 14 days trial and I didn't opt out unknown to me.
Charges to my bank account for $89.71 on 10/10/17 and $94.66 on 11/6/17 automatically withdrawn. I have not received ANYTHING else from this company.
Contacted the phone number of 877-740-9028 associated with the withdrawl to request the funds be returned to my bank account. Spoke with Sally. Requested to talk to a supervisor; no supervisor available.
From an ad on facebook, I signed up for a Free trail offer of Femora anti-aging cream with a Free Femora Anti-Aging Eye Serum included.
I received the 2 products. Then Femora, under the two (AKA) names on bank statement I was charged $89.77 and $89.71 on my debit card. I cannot find their web address. However, there is a phone number 888-749-8211.
I ordered this thinking what a great product. No problems I may like it. I have done this before with other products and have canceled if I didn't like the product. This time, they don't even give you a chance to cancel, no reciept and no warning they will just start charging your account without notice...I went to cancel as soon as I saw they had charged my account, and they told me I was being charged for the trial order full retail..this was unexceptable. They were totally missleading in their ad.
Ordered 14 day free trial advertised for 4.95 and after giving card no. For billing the next screen shows up with a 35.00 charge for vitamins I did not ask for and another additional 7.95 dollar shipping charge. The webpage would not allow me to agree or disagree with these charges and could not go back to take off or cancel. Order was complete. Website showed no prior terms or conditions until you completed order then allowed you to go to a link at bottom of page to read the terms. It then got even got worse. They were automatically charging my card $90 a month for another order starting within 10 days of receipt of free trial unless you cancel. Well I figured no problem, I will call and cancel. When I called them they could not help me because they had no record of my order said to call back tomorrow. That maybe it will show up in system then. When I called back the next day they said it was too late to cancel shipment went out! They said I would have to wait until I received package to cancel. It was a Saturday so I could not talk with my bank until Monday, but I saw on online banking that charges had already cleared bank.
Called Femora support on Monday, also sent them email over the weekend asking them to cancel, but talked with customer service on Monday and they told me I can not cancel recurring amount until November 10th because I need to try it first! I told her that is when the next shipment goes out for you to charge me $90 more. I told her I see how you all operate like a scam. I said I was calling my bank and hung up on her. Before I could call my bank she called me back and said supervisor would allow her to cancel it now and she would send me a confirmation email. I called my bank anyway and they are blocking my account and sending me a new debit card. Good thing I did because I never got a confirmation email back customer service at Femora as promised! I emailed them back and told them since they did not confirm my cancellation by email as promised, consider this my cancellation. I told them how unscrupulous their business practices are and if their product is good like they say, they shouldn’t have to resort to these low down tactics to sell it. I am not one to get scammed like this and am usually careful about buying on-line. They use movie stars like Sally Field to testify as to how this skin product is the fountain of youth. I would not advise anyone to buy this product unless you have tried it, like it and don’t mind being billed over 90 dollars recurrently month for it. It is really fraudulent the way they sell it by misrepresentation having a website set up in such a way to scam consumers.
Femora Aging Cream (Bell Skin Cream) is a SCAM! i want everyone to know! You are supposed to just pay for the shipping charges only, but they set your card to charge you a monthly service charge of $89.71!!!! I never received any receipts or confirmation of the shipping but then I was charged $89.71. I was told that this was a product charge concluding my 2 week trial period. DO NOT PURCHASE ANYTHING FROM FEMORA !!!!!!
The ad says free trial and charges your account twice !!!
The ads claimed it's Joanna Gaine's beauty product. Supposedly to be a free trial with $4.95 shipping. Nothing else is mentioned about a continuing subscription and other additional products going with the facial cream. No direct physical address, no working telephone number to reach them. Phone numbers obtained from other websites either unmanned or eventually cancelled. I had to cancel my credit card to stop subsequent charges from this fraudulent company.
The product smelled like a glue and caused skin allergy. Not worth all the troubles. I worry what is in this product!
I saw an ad on Facebook for a Free 14-Day Trial of the Femora Eye Serum & unfortunately, my vanity got the best of me. I only had to pay shipping, so I thought it was worth a try. When I started to place the order, they offered the face cream for the same deal (pay shipping only) which I didn't want, but somehow ended up being ordered & I couldn't go back to correct it so I let it go. What the heck, it's only going to cost me shipping.
The package came a week later with no packing list, billing statement, no info on the products, nothing, just the 2 creams in their own pretty boxes. I didn't start using them for about a week & after a couple of weeks realized there was no difference to my face. I have no wrinkles but i do have dark circles under my eyes which is why I only wanted the eye serum. Anyway, since they didn't send any information with a phone number to call to cancel, I waited until I got my credit card statement. I was surprised to be charged $89.71 for the face cream & $89.77 for the eye serum!
I called the phone number on the credit card statement & spoke to Torrey (a male) asking to cancel the subscription & refund the money that was charged me because it didn't work. He said the 14-day trial was over & he could not refund anything but he did cancel so I should not have any more charges made to my credit card. I then asked to speak to a supervisor & he said one was not available. I then asked for an address & he refused to give me one stating they could not accept any returns (which is not why I wanted the address). I also called my credit card company to ensure no future charges would be added to my card, but since they did not require that I return the products I couldn't dispute the charges.
I have dealt with companies likes this before & even though the "14-day" trial or "21-day" trial has passed, they will usually cancel my subscription AND refund my money. This is not a consumer friendly company whatsoever, so buyer beware! Also, Torrey told me they start the 14-day trial on the day you place the order and I didn't get the product until a week after I ordered, so you're really getting a 7-day trial! This company is very sketchy and should be removed from Facebook!
I called to cancel my trial. The rep offered a free bottle of femora and to do another extension at no charge. I never received the free bottle so I called to cancel. Of course no record of cancellation and my card had a pending charged 89.00. When i called to get the pending transaction canceled i was met with a rude unhelpful rep who proceeded to say i didn't cancel and they couldn't help. I've worked in finance you can cancel a pending transaction. They lure you with false promises to get your card info then charge you even after you cancel. They will lie and say they never talked to you.
Femora Aging Cream is a SCAM! i want everyone to be aware and prevent things like this happing to them. 9/6/17 I just can't believe that there are people like this out there that take advantage of innocent people and their hard working money. First off all, NEVER fall for anything that is free and you just pay for the shipping charges.... This famous Femora cream doesn't send you any receipts of confirmation of the shipping but does go ahead and charge your account the 89.71 for the cream itself and continues to do this in a monthly service. I got a hold of someone and she said that they can only refund me a 75% credit back to my account. After i received this credit back to my account that's where the freaking NIGHTMARE STARTED. i just can't believe that they overdraft my account and i'm short $1,000 dollars. I learned my lesson to not provide my credit card number online or to someone over the phone. i now have to dispute this with my bank. Just think twice about making any kind of purchases online.
They say you only have to pay shipping, but in the fine print which is so fine it isn't there, and you only learn about later, they say they will charge you for the full product unless you cancel within 14 days. I discovered this on my credit card and called in a dispute to my bank. They are familiar with this company and their scam and had no problem deleting these charges from my card and flagging my account so the company can't make further charges as they have done to others. The bank contacted Femora and the refunded the money.