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Fan Authentics


Country United States
State Alaska
Phone (877) 864-1498
Website https://www.fanauthentics.com/

Fan Authentics Reviews

Most Useful Comment
  • Nov 28, 2016

Order a New England Patriot Helmet 3D Led Lamp/Night Light in Oct 2016 for $39.95 for grandson.

Little more than a month has passed and no lamp. Checked order status and it says "unfulfilled". I never received the item but the monies were taken from my account.

I have sent emails and tried calling, left message, no call backs.

Very frustrated, this was a Christmas presents, guess not now. What can be done? Sounds like others were ripped off too.

Mark as Useful [2 votes]
  • Dec 10, 2016

I ordered sports appareal from this company. they charged my card right away and that has been two weeks ago. when i look online it says unfulfilled. I have tried emailing three times, no response. I have tried calling and never get to speak to a person, it says to leave message and i do but no one has ever returned any of the phone calls. i called my bank and they had me come in to file a fraud report. i am also making a complain with the better business burea. Do not do business with this company

Mark as Useful [1 vote]
  • Dec 8, 2016

Ordered a shirt for my wife on Nov 4th, credit card posted it Nov 6th. Now Dec 7th and I have yet to hear that the order was received/shipped/etc. Tried emailing customer service, no response. Tried calling, several times, just says leave voice message.

Mark as Useful [1 vote]
  • Nov 30, 2016

Ordered Chicago Bears Helmet Lamp on 10/20/16. After several calls to a phony answering machine & several emails, I got no response or delivery of merchandise. Today is 11/29/16.

Mark as Useful [1 vote]
  • Nov 29, 2016

I ordered two items from this company totalling 44.84, sent numerous emails and called several times. I called my credit card company and to try to get my money back I have to submit a letter disputing the charge. Do not order anything off of Facebook, it's a scam.

Mark as Useful [1 vote]
  • Nov 28, 2016

I saw an ad on the internet called Fan Authentics ordered a pittsburg steelers 3D lamp on october 25 2016 and keep calling 248-321-5238 and get a recording- the mailbox is full.

Mark as Useful [1 vote]
  • Dec 27, 2016

On october 26 2016 i ordered a Michigan wolverines "helmet" 3D led lamp/night light they took my monet and never sent me the lamp.

  • Dec 23, 2016

I ordered a product from them after seeing an ad on Facebook. Ordered on 11/29, charge hit my account on the following Monday (12/1). Product page said estimated DELIVERY was 7-10 days. I tried to track it 7 business days (from 12/1). Status was "unfulfilled." Same status on 12/11 and 12/12. Emailed on 12/12, no response. Called on 12/13, straight to voice mail, no response. Emailed and called four more times each over the next seven days. Never any response. Filed a dispute. DO NOT ORDER FROM THEM.

  • Dec 23, 2016

Placed an order on November 30, 2016 via company website www.fanauthentics.com for a 3D LED Sports Logo Light in the amount of $39.95 - there was never an order acknowledgment or shipping iinformation given and despite companies advertised open 24/7/365 and a unconditional money back guarantee they never respond. We have called, left voicemails, sent messages on their website as well as Facebook site with no response. The funds were imediately withdrawn from my bank account. Reported scam company to Face book also Reporting company to FCC and Attorney General. After much research it appears that they never send orders, this is a fraudulent company. Their website also states its secured by McAfee however this is not true either, clicked on the logo and it states that www.fanauthentics.com is NOT certified.. working with bank to have Visa investigate and recoop my funds.

  • Dec 20, 2016

Ordered 2 pairs of leggings and never received them. Emailed, called and texted but never got any response. Do not do business with this company, its a ip off.

  • Nov 23, 2016

I ordered from the fake company 6weeks ago and have made an attempt several times to contact by email and phone. The phone number goes to an automated recording to leave a message which I have done and never gotten a call back. I have also emailed them several times and never get a response. My account was charged $30 and I have never received any merchandise. This is a full-on scam site on Facebook do not order from this company.

  • Nov 22, 2016

I ordered a 3-d helmet lamp from this company on October 20, 2016. They accepted immediate payment from my credit card. After 1 month of my order showing "unfulfilled I began trying to contact the vendor. The phone number goes straight to voice-mail with never a reply to messages, and e-mails to the company go unanswered as well. I see their ads continuing on Facebook so I will be filing a complaint with Facebook as well.

  • Nov 21, 2016

I ordered a Ohiostate Buckeyes sweater and tried to contact them and they never responed

  • Nov 5, 2016

This site operates under a variety of page names, but the link will be fanauthentics.com or fanauth.com. I ordered cubs leggings from them and after a few weeks with no shipping details, i attempted to contact them twice via email, with no response. I then tried a couple different customer service numbers, but they were out of service or the one just kept saying "press 1 for customer service," but nothing ever happened. I reported it to my credit card, and they are attempting to deal with it. I've been blocked from commenting on their posts, as they still pop up in my newsfeed, but do not order from them.

  • Nov 2, 2016

On October 15th 2016 I ordered a Tee-shirt of my fvorite sports team from Fan Authentics.

They billed my account $27.90 the following day and sent me a tracking link with a delivery date of 3-5 bussisness days. I have been checking the tracking number daily and the order still shows "Unfurfilled" I tried to contact the company several time via telephone and e-mail with no reply. Their telephone goes straight to voice mail and no one in their Customer service dept has yet to contact me reguarding my order.

I e-mailed them to ask for a refund angian with no reply. I will be contacting my banking Establishment first thing in the Morning to file a claim for fraud. If you come across this web site, please be warned they will take your money and not deliver!

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