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Family Safety Supply


Country United States
State Alabama
Website https://family-safety-supply.myshopify.com

Family Safety Supply Reviews

  • Mar 26, 2018

I also ordered the HD Dashcam from Family Safety Supply Austrailia through an advertisement on Facebook and never received any product. The oreder was placed in Septmeber 2017. It is March 2018 and nothing. The worst thing to me is i kept checking my credit card statement and never saw the charges appear so I forgot about it but I just went back through the past several months of statemens and there was that charge that at first I couldn't for the life of me figure out what it was for. I only ordered 2 and my card was charged 58.00 US. So live and learn, never again will i order anything from an AD on Facebook.

  • Feb 7, 2018

In August of 2017 I made a purchase of a BOGO rear view mirror LCD display camera system. I was charges $139.80 and never received my product. I reached out yo them a month later and they said they were working on it. Now nearly 6 months later no update. An aouto response email was sent to me. When I checked to see if their website was still up it said it was down for maintenance or not available.

  • Jan 20, 2018

August 7, 2017, I purchased 2 indoor light bulbs with cameras in them. After 2 weeks I saw their ad again on the internet and made a comment on their post. Someone from their company replied and gave me a link to go to, which, I did and was promised a full refund. I have yet to receive my refund, and have no way to contact this company. It seems they have disappeared.

  • Jan 10, 2018

I have been trying for 4 months to get a refund from Shopify.com for an order I placed for the HD MIRROR CAM from an add in FB . They made a withdrawal on my bank account on 08/21/2017 for $159.80. I have sent several emails and made several phone calls, sent them screen shots of the order confirmation and they keep telling me they have no record of my order or emails. ..I told them I want either the product I ordered or a refund to no avail , I need help. What can I do? I am on SS , I'm old and I cannot afford to be ripped off like this.

  • Dec 29, 2017

I ordered two HD auto cameras from this company for $118 in July 2017 after seeing their product on Facebook. Several emails to them and all I get is that they have a heavy volume of orders to fill, sorry for the delay.

  • Dec 17, 2017

I was charged for the buy one and get one fee roadcam pro. I never received any tracking info regarding this order and i did not receive the order. Their order support group said they would get back to me after i complained but never did. What a rip off.

  • Dec 14, 2017

Family Safety Supply took my money and did not send my order. Now they will not reply to inquiries.

  • Dec 12, 2017

dash cams

in august I PURCHASED THE BUY ONE GET ONE FREE REAR VIEW MIRROR DASH CAMS . HAVE NOT RECEIVED THEM YET AND SENT THEM AN RESPONSE WAS FROM A MAN NAMED JOSHUA TELLING ME IT WAS OUT OF STOCK AND i WOULD BE NOTIFIED WHEN SHIPPED. i'M OUT $199.18 BECAUSE i ALSO BOUGHT CARDS TO GO WITH THEM. NOW THE WEB SITE IS DOWN.

  • Nov 25, 2017

I have purchased 2 for 1 dash cam when I saw their add through Facebook and ordered it in Sept 1, 2017. After 2 weeks of no product being delivered I contacted them thru email. They said they did not anticipate the high volume of orders so it may take more time to get it delivered. After a month of waiting I have decided to have it cancelled they emailed and said it will tke 5-7 business days to get my money back to my credit account and I will be receiving email in regards of my cancellation. NO email received and my MONEY is NOT BACK and it has been over a month since the cancellation. I tried emailing them to see the update but they did not reply to my last email anymore. I payed $139.80

  • Nov 18, 2017

Ordered RoadCam PRO using Facebook post. Was told to expect product would be sent in 5-10 days. After 73 days and several e-mails with no response, I find they charged my credit card $159.80, have not sent my RoadCams and have disappeared. Cannot contact them.

  • Nov 6, 2017

I purchased 2 2.4" Road Cam HD Car DVR for $49.90 and 2 Micro SD Memory Card Class 10x1for $119.80 on July 22,2017 via Visa Card. Between 22 July 2017 and now (November 4, 2017) Familiy Safety Supply has failed to deliver the 4 products to me and has failed to issue a refund/credit back onto my credit Card. I have numerous email copies concerning communications between me and Family Safety Supply. They have disappeared! I want my money back onto my credit card.

  • Nov 3, 2017

Several months ago I responded to an ad on Facebook advertising buy one safety camera and get one free. It was to fit over the rear view mirror and capture everything from both front and rear views it was buy one get one free. It sounded like a great item to have so I ordered it. I used my debit card and they took the money from my bank immediately. I have emailed them numerous times with no luck except an automated reply. I want my money returned to my account. It was more than $100. They offer no phone number to call or anything. Can anyone suggest what I can do to get my money back?

  • Oct 31, 2017

I ordered two mirror cams, cam on mirror and rear of car cam, in August 2017, reported and emailed them numerous times, kept getting run around saying back ordered. Never received confirmation or status of order. It’s now November no product received. Order number is FSS-46949. The products were called Road cams. 129.90 ripped of from me.

  • Oct 30, 2017

I ordered two road cams and SD cards on Aug 10th, 2017. I paid about $171.00. They advertised shipping within 10 business days. After 30 days I contacted support. They said the items were on back order. After 60 days I contacted them again and they said the items were still on back order. After nearly 90 days, I went to their Shopify website again to check the status of my order and inquire again, but found their website had been taken down. I sent an email asking for a refund and also disputed the transaction with my credit card company.

  • Oct 26, 2017

I too was totally ripped off by Family Safety Supply. I also purchased the 2 dash cams with chips. I e-mailed 4 times. Finally, Site was closed. Avoid Family Safety Supply.

  • Oct 24, 2017

I ordered the back up cameras through a facebook link on 08/24/17 - Order #FSS-48377 for $139.80, they also charged me an additional $1.12 on 08/25. I ordered this product for a birthday present in early September.

I contacted them on 09/29/17 through the link: https://family-safety-supply.myshopify.com/. Now the link is not working --- it gives the response: "we'll be back". What they told me was the response for the cameras were overwhelming and they are working on production. Here it is another month later and I haven't heard a word and cannot access them through the link.

I would like to get my money back if I'm not going to receive the product. At the very least they should contact people and update them on their orders. I never have problems ordering on-line. Seriously disappointed!!

  • Oct 17, 2017

I ordered a pair of adjustable eye glasses that were advertised as buy-one get-one for free and paid $79.80 including shipping. The glasses were made of cheap plastice and i could not adjust them to read clearly as they promised. After contacting the company thorugh their customer service email, I was instructed to send the product back in the original package with a return authorization number I was given. I sent the product back using a tracking number through USPS. After receivong notice that the package was delivered, i emailed customer service to advise of the return. Andrea in customer service emailed me back that she had requested my refund and I should receive it in 7 days.

I have contacted the company by email (no phone number is available anywhere) at least 4 times since then. Now three months have passed and still no refund. This comany has stopped responding to my emails, except an auto response that my email is received.

  • Oct 5, 2017

I saw their ad on Facebook and decided to buy their Roadcam Pro.

I ordered my product in August but 2 weeks later didn't receive my product. I emailed them and received an email stating that their stock was depleted and that they would send me an email to confirm once the product was shipped.

SIX weeks later it still didn't arrive. I visited their website and to my suprise there are no products listed on their page. Every link that shows up on Google and even Facebook is broken.

There is no number to call, no name, no email address to contact them—only a general form to fill out if you have questions. I would suggest to you not to buy from them but you can't even do that anymore.

  • Oct 5, 2017

Purchased BOGO rear view mirror dash am on August 18, 2017. Never received item, was told on back order. When refund was requested, was told 3-5 business days. As of Oct 4, 2017 have not received product or refund. The company is no longer answering my emails.

  • Sep 25, 2017

Family Safety Supply

I ordered a 2 for 1 Dash cam from them August 22, 2017. They never sent the cameras and will not return emails. This is a scam!!! I already notified my credit card company! Do not buy from them!

  • Sep 21, 2017

On July 23, 2017 I ordered a 2 for 1 Dash Cam with same SIM cards. After at least a dozen Emails to the "suppot" staff I have still not received the cameras nearly two months later. I was told on three separate occassions that I could expect my order in 5-10 business days. They no longer even respond to my Emails. I think the scam is simply to drag out the time as long as they can until the consumer can no longer challange or dispute the chargeon their card. Do not make any purchases from this company. They took my $118.90 and I received nothing.

  • Sep 26, 2017

DASH CAMS

ORDERED TWO DASH CAMS AND DID NOT THEM. ITS BEEN OVER A MONTH.

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