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Family Protection Association

Country United States
State Texas
City Austin
Address 5812 Trade Center Drive Suite #300
Phone (512) 900-3151

Family Protection Association Reviews

Most Useful Comment
  • Feb 2, 2019

paid for products not recieved.

i am still waiting for my t shirt i ordered and paid for almost 2 months ago. i contacted someone at FPA a few weeks ago and they told me it was on its way. " TO WHERE " ?? I see that i am not the only one having a problem with this company. i now dont really expect to see my purchase ,

Mark as Useful [14 votes]
Most Useful Comment
  • Feb 26, 2018

I was recently checking my bank accounts and found that I have been paying $30.49 for membership to this group (FPA). I joined this group nor do I receive anything from them. This started on 17/2/2017 when $27.72 was taken out of my account each month until 17/6/2017 when it was increased (without my consent) to $30.49 & I have been paying this amount regularly once a month for some reason. The total that I have now paid is $413.01. Again, I never requested this deduction and have never received anything from FPA for this “purchase”

Mark as Useful [14 votes]
  • Jun 2, 2019


First off, how do you not keep track of your bank account & second CALL THE BETTER BUSINESS BUREAU!!!

Mark as Useful [4 votes]
  • Oct 20, 2018

I bought a shirt that says I kneel for the cross and stand for the flag . I still haven't received it yet.

Mark as Useful [13 votes]
  • Mar 23, 2018

Ordered a knife from the family protection association after 3 weeks I didnt get a notice of the knife shipping so I tried to call there phone # it didnt work tried there web site address and that didnt work its a scam and fake association

Mark as Useful [12 votes]
  • Nov 17, 2018

They have stolen $28.85 from me so far ....i hope someone gets them before they get more from thousands of other people . Multiple complaints against these crooks . Middle eastern garbage . Our military needs to close the borders and (((VIOLATES TOS))) !!

The customer service rep , whose name is ALWAYS" Fritz "...poor stupid Fritz ....thinks he has me convinced that he refunded my money and my bank stole it from me . What an idiot . By the way if you google them , they have multiple fraud complaints with the BBB , i just googled their address at 4330 Gaines Ranch Loop , and it comes up as being office space for rent , with a different name and a different phone number . Im sure i will never see my money again . However if i see Fritz , i hope for his sake that he has his own family protection plan ... he will dam sure need one . (((VIIOLATES TOS)))

Mark as Useful [10 votes]
  • Nov 1, 2017

While trying to reconcile my current credit card bill, I became awaare of a charge from the company mentioned above. I have no knowledge of contacting or authorizing this company at any time and when I tried to call the telephone number listed on my bill, I received an automated message that it was and invalid number. I refuse to pay this charge and will be contacting my credit card issuer to remove it from my account.

Mark as Useful [9 votes]
  • Jun 23, 2017

First dishonest act: enrolled me in their organization without my request, using information from an order that I did place. After promising a reasonable delivery of an order, although charging, immediately, still hadn't sent after 4 weeks; promused prompt delivery. I cancelled the order after receiving the same promise two weeks later. I am still waiting for the refund on this, the fourth business day; now it was promised for next week .

Mark as Useful [9 votes]
  • Oct 14, 2017

Requested free knife for shipping cost only and got enrolled into this web news letter and now I get charged twice on my credit card. AR Family Protection

Mark as Useful [8 votes]
  • Dec 5, 2018

Family Protection Association is offering a suposed free gift for filling out a survey for Amazon. I ordered only a flashlight and they added a tacpen AND 998 payments of $19.95 per month for membership to their organization. Click bank handled the transaction and Amazon sends survey participants to their website (A F P) Clickbank said they would cancel the 998 payment plan but could not cancel the tacpen. I have as yet to get documentation from Clickbank on the cancelation.

Mark as Useful [6 votes]
  • Jun 20, 2017

SO they send an email saying FREE knife pay shipping only, then hok you for 19.95 a month for??? NOTHING. sometimes they billed me twice amonth. To top it off when you call the number on your credit card statement it appears you call over seas and can barely understand them.. STAY AWAY from these shadey people..

Mark as Useful [6 votes]
  • May 13, 2017

In the fall of 2016, I ordered a product from Family Protection Association twice, with a small shipping fee, on two separate occasions. What I did not know when I placed the orders was that FPA would then charge me for a membership WITH EACH ORDER. This was disclosed only after completing each order in an email which I never saw.

Every month, two charges would show up in my checking account from for $19.95. A couple of months went by and I called them up and asked why I was getting charged. They explained that I agreed to the charges when I made those two purchases. I said I didn't want to pay for two memberships, so they should cancel one of them. They agreed to do so. They continued to charge me twice a month. I called again and asked them to cancel ALL memberships and they agreed. One month later, I received yet another charge from this company.

The insistance on creating a separate membership for every separate order (with no indication that this was going to happen), added to the inability for this company to stop charging after its customer has requested to cancel multiple times all adds up to SCAM for me. DO NOT order anything from Family Protection Association. They just want to stick you with as many recurring monthly membership charges as they can.

If I had it to do all over again, I would have asked my bank to refuse any charges from this company once I realized what they were doing. You CAN ask your bank not to allow this type of recurring charge. This company does not deserve anyone's hard earned money.

Mark as Useful [6 votes]
  • Feb 2, 2017

To better our financial situation, my wife and I have been tracking our spending. At the beginning of the year, we noticed a charge to a company called Family Protection Agency that I was a member of a few years ago. We started digging through our bank statements and noticed that they have never stopped charging my account their monthly, sometimes more than once per month, recurring fee of $19.95. It is now Feb. of 2017.

After numerous calls from my end, the only response I get from them is that they are sorry and they do not know why I am still being charged. Well I don't know either, but I am still being charged. They have it documented (and tell me every time I call) that they see that it was cancelled in 2015 and they do not understand why it is still recurring. However, they can not find any details from after 2015 so they cannot resolve it.

Each time I am told they wil contact me within 24-48 hours with a resolution. I have not yet been called back in the past month, and have called them several times for a follow-up over the past month. Each time leads to the same thing, a continuous loop.

I feel that it is time for legal advice.

Mark as Useful [6 votes]
  • Jun 16, 2019

ON 04/28/19 I was charged $6.95,$9.95,$24.95 and on 05/29/19 $19.95 and on 06/09/19 $6.95 and $24.95 all for something I was supposed to get for shipping only charges . Plus I never received the product???

Mark as Useful [5 votes]
  • Aug 12, 2017

This company lures you in with a special "knife", that is really cheap. But, when they get your credit card, they will sign you up for a recurring monthly $19.95 charge against the card. They argue that you agreed to it, but if it is pretty obscure. For the recurring charge, you get absolutely nothing. They can argue that they are a legitimate organization, but they are not. What they do is fraudulent.

Mark as Useful [5 votes]
  • May 12, 2019


I was reconciling my credit card statement and I noticed a charge from Family Protection Services in TX. I immediately called the # on the statement (512-900-3151) and there was no answer. I disputed the charge with my credit card company and asked them to put a merchant block on future charges. I searched them on the internet and they made the following statement:

"Hey there, FPA members! Some of you are confused/concerned about what this membership is all about. Or maybe you checked your credit card statement and it says you got charged for a membership fee that you did not sign up for. How did that happen?

Family Protection Association offers its membership to anyone who’s interested in joining. The most common way that people join our membership is through a sales offer that included a free trial. You have 14 days free in the FPA and only after that time is up does your card get charged for your monthly dues."

I never signed up for anything with this company.

Mark as Useful [4 votes]
  • Jul 12, 2019

ordered 2 teeshirts I have waited 10 weeks and still haven't received them my suggestion is do not order anything from this company you will never get your order nor will you get your money back a complete scam

Mark as Useful [3 votes]
  • May 27, 2019

Frist order t shirt months ago didn't receive it and this morning saw a 17.00 charged to my account that i didn't authorize

Mark as Useful [3 votes]
  • Jul 18, 2019

Cannot find website to report to customer service. Ordered shirts and charged for them but never got them. It's been a month since I ordered them.

Mark as Useful [2 votes]
  • Jun 9, 2019

I bought a shirt from FAMILYPROTECTION.ORG 512-90031 next thing I know they are charging me 19.95 a month. I contacted them an told them I did not want to be a member of their site.

They refunded the 19.95 last month. Now the charge is on my bank account again this month.

Mark as Useful [2 votes]
  • Jul 6, 2019

Fox News

How are FPA still around.Arrest these people,the leader says he murdered his family to keep them safe from rapists.I seen their ad on a Fox news site ,so be aware

Mark as Useful [1 vote]
  • May 9, 2019


I didn't order anything from this company, Family Protection Association, but have a charge on my CC. I live in Austin (where the company is located) and have tried to call their number several times. Each time, I have gotten the recording "we are closed and opened from 7am..." I have tried calling ALL day - still the same recording and I cannot leave a message. THIS IS SCAM

Mark as Useful [1 vote]
  • Aug 8, 2019


Huge scam!!

  • Jul 22, 2019


Ordered flashlight waited 20 days, has not been shipped to date. Notifying credit card company.

  • Jul 21, 2019


Ordered a stand for the flag, kneel for the cross t shirt. Free with just paying shipping. It said 4 to 6 weeks to get it. But got it after 3 weeks, and a great shirt. I would suggest anyone order from thwm

I'm sorry if others had a bad experience but mine was great. Thank you family protection association.

  • Jul 13, 2019

Dis appointed

Ny ba k just called they got in authorized amount with out ny consent..I only ordered a shirt and paid the shipping of 6.95..and by bank alerted me they also got 9.99 dollars for something like health org..when I dont authorize those. Why use a government association's to scam people not better close this adds of yours..scams and thieves..I'm so dis appointed.

  • Jul 8, 2019

Did NOT sign for monthly recurring

Neither I nor my family member signed up for a monthly subscription. Liars, cheaters and scammers.

  • May 12, 2019

America love it or leave it T-shirt is a scam

I but 3 months ago a T-shirt from family protection association it says love it or leave it America love it or leave it I've never received the short it's been at least 3 months this cumbias in complete scam

  • May 9, 2019

yeh, just...don't

ordered an item..didn't receive it...after a week I did manage to get customer service.."We're sorry sir. We never received your order, and have no records of you."...charged me $16.50...I put in a dispute with Regions Bank...if I see any "recurring charges", they may get a visit...stay away from these foreign thieves

  • May 3, 2019

Same scam

This company is scamming me as well. Phoned for the second time to cancel and was told they don't ship to Canada. Funny how they accepted my order since I put in an address in Canada!!!!!!!.

I habe been on hold for quite a while during which time the rep is supposedly canceling my order and refunding my card. Time will tell if this happens.

  • Apr 29, 2019

I clicked on their ad for a free tshirt just pay shipping when i did more popups came up and had to go thru them all and if not careful you click on any of them then more charges as i did this there is no price that comes up and says what you owe or any way to unselect what you clicked on.

I emailed them say time saying i didnt want the other item the emailed back said could not find me needed the name and email i signed up with i sent back as requested. did not hear back anything now today they just took 17 more dollars out of my account causing it to overdraft as i wasnt expecting this charge.

try to call and get nobody just a msg i will now have to cancel my card to stop them and will cause me to be paying my bills late bc i will have to wait on a new card buyers beware they will keep billing you even if you didnt want there product.

  • Apr 20, 2019

Scam site

I ordered two ever strike matches for $4.95 and immediately after, I was billed a seperately for $17.00 which I did not authorize. I have read about 20 different comments from people with the same story. Why isnt anyone putting a stop to these fraudulent sites? My girlfriend had the same thing happen to her from a clothing site advertised on Facebook a week ago. Stick with known companies I suppose.

  • Apr 14, 2019


Yep rip off SCAMMERS! Ordered a free stand for the flag kneel for the cross (Colin Kapernick Special) t-shirt cost only shipping never seen it ! Guess they weren't having to much luck with their craigslist vehicle scam where they are selling almost new vehicles for no more than $ 2000 pay ur purchase with eBay gift cards really get a grip SCAMMERS!!!

  • Apr 13, 2019

I ordered the final stand "free" t-shirt, paid for shipping and more than two months later, and no shirt! no response from fpa. Huge scam company!! "family protection association"...Lmao! should be "family scam ass"!! do not order from this scampony"!!

  • Jan 15, 2018

bait, lie, switch, unauth.charges

ordered sample food in November 2017. Read complaints so called them. Was assured NO MONTHLY RECURRING CHARGES. No membership fees. Found out food wouldn't ship for 45 days "so they could process it AFTER it was ordered" so I could be assured it was FRESH. I cancelled the order same day it was made, then received the food only 2 or 3 days AFTER I CANCELLED after they said it wouldn't ship for 45 days. They DID charge my card for the order they shipped. Since the food DID ship, I went ahead and paid for the order. Then today 1-14-2018, I get 2 identical emails saying "Thank you for your purchase today". I called my credit card and they said there was a hold on my card for $89.90 that hadn't gone through yet. I immediately blocked the payment and told the card that if they let the charge through, I would dispute it and not pay it. I have not "PURCHASED" anything from them or contacted them since November and now an $89.90 charge suddenly shows up. My fears are being fulfilled, they are the scam artists the complaints made them out to be. You are warned. Sounds more like pure thievery! Beware.

  • Feb 4, 2018

Rip-off Company

I ordered stuff from them and had $89.90, $19.95 and $19.97 charged to my card Jan 12, 2018. They charged me again on Jan 31,2018 another $19.95.

I have not received what I ordered yet. I called and cancelled my Credit card as that is the only way I can stop them from charging $19.95 every month on it.

Mark as Useful [2 votes]

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