Middlebrook Exxon, Germantown, MD It was a horrible experience like to be robbed. On May 16 2018, My Mazda MPV AC did not work, I called the manager David, he told me it was $148 for AC service. When I dropped the car, I also told him my front passenger side front Tire got slow leakage. He did not give me a written estimation, told me it will take 90 minutes. Then he called me to inform my AC compressor did not work, a new compressor is $600 ( from I got one from a dealer for $172), and the car water pumps leaks, need be replaced immediately.
I was shocked by his price, and told him I will not repair. Then when I went back, he insisted to charge me full $148 for the AC service he did not perform. I asked what he did, he told me he charged 2 Lb r134a freon. But, if the compressor did not work, freon can't be charged into the system! David even told me he plugged my leaked tire. End up I saw a nail is still there, I had to go to another shop to fix the tire. I was forced to pay $148 for just a diagnosis, NO AC service performed.
Of cource my water did not leak. I drove another 40 miles, the NO water leakage, the coolant tank is still perfectly full. NO written estimation, big fat lie , and forced me to pay for the service he did not do. NEVER go back again. ... your description ... Germantown MD
I already suspicious this location twice before. But this time I will not let this go because a lot of people will be out in same situation like me. The last 2 times I was pay more than I usually paid and this time, I drove my car untill it almost drain the tank. only 10mins left o the range ( I'm driving acura mdx 2014, it has sensor to range the distance) . pump in almost 2 gals and guess what.. the range not even move a mile.. and I drove to costco and pump in 18 gals, which is exact the amount of gas I am always fill in. Hope, someone have this problem at this location report in. Anyone know any other report site that I can use to report this thing.
Exxon Reviews
Middlebrook Exxon, Germantown, MD It was a horrible experience like to be robbed. On May 16 2018, My Mazda MPV AC did not work, I called the manager David, he told me it was $148 for AC service. When I dropped the car, I also told him my front passenger side front Tire got slow leakage. He did not give me a written estimation, told me it will take 90 minutes. Then he called me to inform my AC compressor did not work, a new compressor is $600 ( from I got one from a dealer for $172), and the car water pumps leaks, need be replaced immediately.
I was shocked by his price, and told him I will not repair. Then when I went back, he insisted to charge me full $148 for the AC service he did not perform. I asked what he did, he told me he charged 2 Lb r134a freon. But, if the compressor did not work, freon can't be charged into the system! David even told me he plugged my leaked tire. End up I saw a nail is still there, I had to go to another shop to fix the tire. I was forced to pay $148 for just a diagnosis, NO AC service performed.
Of cource my water did not leak. I drove another 40 miles, the NO water leakage, the coolant tank is still perfectly full. NO written estimation, big fat lie , and forced me to pay for the service he did not do. NEVER go back again. ... your description ... Germantown MD
I already suspicious this location twice before. But this time I will not let this go because a lot of people will be out in same situation like me. The last 2 times I was pay more than I usually paid and this time, I drove my car untill it almost drain the tank. only 10mins left o the range ( I'm driving acura mdx 2014, it has sensor to range the distance) . pump in almost 2 gals and guess what.. the range not even move a mile.. and I drove to costco and pump in 18 gals, which is exact the amount of gas I am always fill in. Hope, someone have this problem at this location report in. Anyone know any other report site that I can use to report this thing.