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Electronic Smoke LLC


Country United States
State Michigan
City Traverse Ctiy
Address 807 Airport Access Rd., Unit D
Phone 877-801-7697

Electronic Smoke LLC Reviews

  • Jul 16, 2016

As a netflix subscriber a survey page came up one day in early february, 2016 to receive 2 trial offers for products for filling out the survey. I chose my 2 trials, one was for electronic cigarettes from "electronicsmokes.com" the terms were after receiving the trial Within 2 weeks for the cost of shipping), if dissatisfied, cancel subscription. I never received a trial package, but instead within 2 weeks i received the full package and was charged $79.99. I returned the product unopened, following the "return" instructions to the letter. I also tried calling the company, but the recording never results in getting through to a rep. So i've e-mailed several times, getting an e-mail back saying a rep will contact me within 24 hours, which never happens. I then sent a letter through us mail, still no reply. On march 24, 2016 i received a 2nd shipment of the product and charged another $79.99! i "refused" the 2nd package which the po sent back. Despite all of my efforts to correspond with this company and receive a refund, i have never heard from them on this issue. My only recourse now is to cancel my debit card with my bank and receive a new one, which will cause problems for legitimate vendors and subscriptions i use it for.

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