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Dermajeun Support


Country United States
State Utah
City Saint George
Address 1076 East Commerce Dr Ste.100
Phone 1-866-545-7675
Website http://www.dermajeunsupport.com

Dermajeun Support Reviews

Most Useful Comment
  • Apr 16, 2016

This company engages in deceptive advertising.

1. They advertise a face cream sampler for $5.95. The sample is only 30 milliliters or lkess than 1 ounce.

2. They will charge your card again for $89.95 if you do not cancel within 15 days. That is hidden information in the terms and agreement. That charge ius for the SAME samplenoirt for any new product.

So they charge one amount for the sample you receive and then charge you again for the same sample you already purchased, but the second charge is 150% more than the original charge.

Mark as Useful [1 vote]
  • Aug 10, 2016

Stay away from Dermajeun support network

This company is basically running a scam. Fine print somewhere that they claim is a contract. My wife got caught with these unexpected high charges for what I believe to be a junk product. The company would not provide an address to return the unopened (2) bottles that we got hit for $90 each, plus the original $5 to $6 each. Took a lot of time but the credit card company reversed the charges and shut out the company. Stay away from this company.

  • Aug 10, 2016

Stay away from Dermajeun support network

This company is basically running a scam. Fine print somewhere that they claim is a contract. My wife got caught with these unexpected high charges for what I believe to be a junk product. The company would not provide an address to return the unopened (2) bottles that we got hit for $90 each, plus the original $5 to $6 each. Took a lot of time but the credit card company reversed the charges and shut out the company. Stay away from this company. They will try to get you to settle for approximately 60% of the original charge. Say no and contest it with the credit card company, as this settlement is part of the scam.

  • Jun 17, 2016

Total scam

Beware!! This is a total scam and they make it really hard to cancel the product. All stories above are exactly what happened to me. They prey on women and don't refund your money! This should be illegal.

  • May 26, 2016

What happened to my review

Just printed a long review of this manufacturer and my disappointment in the product as well as their charging me additional funds.

FUNNY THAT MY ORIGINAL POST DOES NOT SHOW UP WHAT HAPPENED THERE?

  • May 26, 2016

Not true to Advertizing May 26, 2016

I only ordered one sample but received two different ones. I was charged $5.95 for both samples. I began using it right away and found that my skin was getting more red and sore each day. I stopped after the 2nd day. I assumed that I would be only charged for the original SAMPLES but that was not so. Today on my bank statement was a pending change for $89.95 for the samples I receive. I called immediately and was told that I had not refused the items within a certain amount of days that the full payment was not due for the two products I received and that they were full size products not samples.

I asked to speak to a Manager (non available) so she offered to reduce the payment by 50%, remove my name from customer list. I also requested that the email me the statement that said I must contact them within 17 days or I would be responsible for the full charges. She (her name was Rosalyn) said that was a different department and she would forward my request. It was worth the 1/2 price offer to me so that I would not have to waste my time with this and attempt to get it right. She told me that refusing to pay or getting a Lawyer would cost me more and that they would win anyway. NOT GOOD SERVICE FOR A SERVICE COMPANY WHAT HAPPENED TO THE CUSTOMER IS ALWAYS RIGHT. THIS SUCKS.

  • Apr 13, 2016

I ordered and received two free products subject only to mailing charge, although I only ordered one facial product. They immediately charged full price for the product to my credit card and advise me that it is what the ad said! Not! Ripoff!!

  • Apr 9, 2016

Advertised samples for 5.95, then without permission sent and charged for another bottle for 89.95!

Times two - because one was dermajeun and one was prolivis - both from same company. So almost $200 rip off! Total scam!

  • Jan 29, 2016

I saw online a wrinkle reducer and dark circle eraser creams for my face.

Thought they were good products only asking $5.95 each for shipping and handling.

Well to my surprihttp://www.outscam.com/captchase not noticing any results and researching about these 2 products online. I decided to call them after 1 week. Found out that these 2 products are scams and never will I be able to retrieve my dignity. I will phone my Bank and deny the payments that I read they will try to charge me.

I called their 866 numbers and was on hold for more than 1 hour decided to give up as they hoped and hung up. This was on January 28th. Ordered on January 21st 2016

  • Jan 4, 2016

Everyone has tried a product that promises unbelievable results? Well I did the Trial for wrinkle creams called Dermajeun and Prolevis for just the S/H $5.95 each.

When I recieved my credit card bill I was charged an additional $179.85. I called the company, and they said I was to cancell within 10days or I was now in their program. What progam?? Within the first 4-5 days I did try to contact the company only to listen to thier recording Day 1, no answer. Day 2 hold for 37mins. Day 3 hold for 42 mins. I was calling b/c the product was Bad, it smelled rotten.

I was told if I tried to dispute it on my CC, they would win 99% of the time , so the lady offered me back 35% if i said yes on the spot. I said 'NO WAY" this is such a scam.

Please be aware of these company's, once they get ahold of your CC, you Never can get ahold of them until I got my bill. they make up all these excuses to charge you hundreds of dollars for a trial that was only $5.95.

Buyer be ware of these scams!!

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