I'm just speechless. If you're wondering whether this company is a scam, think no further. IT IS A SCAM. Stay away or be scammed just like I was. Your choice. This company isn't worth any additional minute of my precious time. They've already stolen my precious money.
Dermabelle is a rip off. They double charged me 2x two products. They told me that I did not read the fine print. They are sneaky and crooks I filed a complaint and contacted my bank. Stay away from this company The cream also feels like it burns my eyes.
My senior citizen mom insisted that she try Joanna Gaines skincare. She believed that this person would only make the best. I ordered the free trial for her and then learned that Joanna Gaines was not associated with the product. They have sent me two additional products. I cancelled after the first. The second product came and I called again. They said it was separate products. They will not refund my money.
I ordered the product ILUMADERM then was sent to the DERMABELLE site as an add on to the first product. Both companies said they had a 14 day trial period but it was impossible to find it in their website or when the product was delivered. There was no paperwork in the box. I called to cancel and was given the run around that I had to cancel within 14 days. So I paid the $89.53 for ILUMADERM and cancelled however the DERMABELLE did not accept the prior company cancellation even though they were shipped together. So I was charged another $89.53 for a product that doesn't work! In calling them I found their operators rude and not willing to help me to return the 2nd shipment because they couldn't resell it! So I still have the unopened box and can't get my money back or return the product!
I saw an internet ad advertising facial creams..only pay shipping..2 creams $4.95 and $5.95...I gave my debit card #, and got the creams ..Dermabelle and Ilumaderm...did not open or use creams..in the meantime, got a bank statement showing additional charges of $89.95, and $87.35... Cream names listed as Pure N Easy for $89.95 phone # 888-421-5693 (Az), and Cream A Silk Cream for $87.35, phone # 877-792-1141 (CA).. Reference #1-#380898 and Reference #2-#897530...I am a SR. Citizen living in a complex, and have already heard of 3 other residents involved in the same scam. Please help... Thank you..
This company touts a free trial sample. After inputting your credit card #, evidently there is a terms & conditions statement in fine print explaining that you have to call within 14 days to stop the charge of the full cost of the items and a subscription to receive these products on a monthly basis to the tune of $180/month. Only after receiving my Visa statement and their second shhipment did I realize what was going on.
Upon calling this company and informing them that I would expect a full refund upon return of the second shipment did they state that they do not accept returns.
They offered a credit of 25% of the second purchase. After arguing with them about this, they offered a 50% credit. Upon further arguing, they offered a 75% credit. I asked that I receive a 75% discount on the first sale as well. They refused to do so. I accepted the 75% credit.
Upon calling our Visa card to stop payment on the first charge, the Visa company told me that they receive at least 15 calls a day regarding this scam and that there was nothing they could do about this as the company would win because of their terms & conditions and their right to refuse returns. The Visa company said I was lucky to get the 75% credit as lots of people don't even get that.
Don't get caught up in this as I should have known better, but am now out $220!
DermaBelle Cosmetics International Reviews
I'm just speechless. If you're wondering whether this company is a scam, think no further. IT IS A SCAM. Stay away or be scammed just like I was. Your choice. This company isn't worth any additional minute of my precious time. They've already stolen my precious money.
Dermabelle is a rip off. They double charged me 2x two products. They told me that I did not read the fine print. They are sneaky and crooks I filed a complaint and contacted my bank. Stay away from this company The cream also feels like it burns my eyes.
My senior citizen mom insisted that she try Joanna Gaines skincare. She believed that this person would only make the best. I ordered the free trial for her and then learned that Joanna Gaines was not associated with the product. They have sent me two additional products. I cancelled after the first. The second product came and I called again. They said it was separate products. They will not refund my money.
I ordered the product ILUMADERM then was sent to the DERMABELLE site as an add on to the first product. Both companies said they had a 14 day trial period but it was impossible to find it in their website or when the product was delivered. There was no paperwork in the box. I called to cancel and was given the run around that I had to cancel within 14 days. So I paid the $89.53 for ILUMADERM and cancelled however the DERMABELLE did not accept the prior company cancellation even though they were shipped together. So I was charged another $89.53 for a product that doesn't work! In calling them I found their operators rude and not willing to help me to return the 2nd shipment because they couldn't resell it! So I still have the unopened box and can't get my money back or return the product!
I saw an internet ad advertising facial creams..only pay shipping..2 creams $4.95 and $5.95...I gave my debit card #, and got the creams ..Dermabelle and Ilumaderm...did not open or use creams..in the meantime, got a bank statement showing additional charges of $89.95, and $87.35... Cream names listed as Pure N Easy for $89.95 phone # 888-421-5693 (Az), and Cream A Silk Cream for $87.35, phone # 877-792-1141 (CA).. Reference #1-#380898 and Reference #2-#897530...I am a SR. Citizen living in a complex, and have already heard of 3 other residents involved in the same scam. Please help... Thank you..
This company touts a free trial sample. After inputting your credit card #, evidently there is a terms & conditions statement in fine print explaining that you have to call within 14 days to stop the charge of the full cost of the items and a subscription to receive these products on a monthly basis to the tune of $180/month. Only after receiving my Visa statement and their second shhipment did I realize what was going on.
Upon calling this company and informing them that I would expect a full refund upon return of the second shipment did they state that they do not accept returns.
They offered a credit of 25% of the second purchase. After arguing with them about this, they offered a 50% credit. Upon further arguing, they offered a 75% credit. I asked that I receive a 75% discount on the first sale as well. They refused to do so. I accepted the 75% credit.
Upon calling our Visa card to stop payment on the first charge, the Visa company told me that they receive at least 15 calls a day regarding this scam and that there was nothing they could do about this as the company would win because of their terms & conditions and their right to refuse returns. The Visa company said I was lucky to get the 75% credit as lots of people don't even get that.
Don't get caught up in this as I should have known better, but am now out $220!