Horrible service, liars, took money out of my account without my consent. Now in a big battle to get money back to me. This place is a joke, avoid like the plague. Wish I could rate with negative stars or no stars but that isn't an option. I have repeatedly called them about my "refund check" they mailed out, and funny how now they wont return my calls, wont answer the phone or put me on hold forever. Please do your research on this company before you use them, I wish I would have. I looked through the reviews after being put through this hell and realized that this same thing happens to a lot of people.
Be very wary of them and proceed with extreme caution. Learn from my mistake and don't make the same one.
I have not received any refund check that has been supposedly sent out, I agreed to all of their terms and only backed out after repeated lies and constant changing of the terms. I jumped through all of the hoops that I was put through, including dealing with Ryan who was very rude, and Jessica who was a huge liar. I have all of the e-mails to prove what actually went down, then i no longer wished to proceeded because I didn't agree with your terms, I WAS LIED TO!!!
Plus reading several other reviews all over the internet has proven to me that this is how they conduct business on a regular basis!!!
I was informed that the gal who was working my loan was fired after a review. They should have all of the phone correspondence on their end.
I tried to get a loan through them for $5000 and was told we were approved for a loan, then they came back stating that with our credit they would need to do a equipment loan. So we found a used equipment trailer from a local dealer who even filled out all of the paperwork and contacted Jessica about getting the deal wrapped up, she was horrible with the trailer company in regards to giving them a straight answer, we provided her all the paperwork on the trailer with all the prices, vin, etc.
Then she came back saying that the minimum loan they could do for equipment was $5000, so we found a dell laptop on the dell website, had Dell build us a quote and emailed it to her. Then I dound a software program I wanted for the new laptop, I wanted Quick Books Pro for the business accounting as we were getting this loan for business improvents and upgrades, I found the program considerably cheaper on Amazon, so once again sent all that info in to Jessica. She then came bacl with that it would be easier to get the software from Dell along with the laptop. The price was about $100 more than Amazon, but I had Dell work up a quote with the software added on.
Then we did the back and forth with e-mails and phone calls. Agreed upon the terms of 36 months and $210 a month. Yay we were very happy and ready to proceed. So we then sent in the signed documents. Then they infomed us they would need a first month and last month payment up front to verify we were serious about this loan, so we said we would get the funds together and when all was completed we would authorize the money to go into their account, so we sent them a voided check and waited for all the closing paperwork.
They immediately went into our account without consent and removed $440, then called to say they had to change the terms of the loan to 18 months. So I of course told them I would talk to my husband, and we agreed that this was not the option for us as they made us jump through all these hoops for them, and then they changed all of the terms at the last moment. Then found out they had removed the money without our consent and woithout letting us know. So called back in and spoke with a supervisor Ryan.
Have called several times, Ryan will not return my calls and the few times I've talked to him has been a horrendous experience. They cant tell me anything about my check other than it was sent out by standard mail and cant be tracked. i have even asked for a copy of the check just to verify they have issued a check but they wont even do that.
There was a bunch of other issues that came up with who would own the equipment with the loan, and how currency needed $700 for closing costs, title and registration fees, etc. So i asked for an itemized breakdown of the additional $700 they needed over the $440 and they could never produce one for me
I'm so frustrated, we've even reached out to currency in Phoenix and they were at least very reasonable to talk to but I still havent had my money refunded.
I think more people need to be aware of what this company does, I've started doing research and this has happend to a lot of people. Why isnt someone looking into this company with all the complaints??? Something needs to be done
Currency Reviews
Horrible service, liars, took money out of my account without my consent. Now in a big battle to get money back to me. This place is a joke, avoid like the plague. Wish I could rate with negative stars or no stars but that isn't an option. I have repeatedly called them about my "refund check" they mailed out, and funny how now they wont return my calls, wont answer the phone or put me on hold forever. Please do your research on this company before you use them, I wish I would have. I looked through the reviews after being put through this hell and realized that this same thing happens to a lot of people.
Be very wary of them and proceed with extreme caution. Learn from my mistake and don't make the same one.
I have not received any refund check that has been supposedly sent out, I agreed to all of their terms and only backed out after repeated lies and constant changing of the terms. I jumped through all of the hoops that I was put through, including dealing with Ryan who was very rude, and Jessica who was a huge liar. I have all of the e-mails to prove what actually went down, then i no longer wished to proceeded because I didn't agree with your terms, I WAS LIED TO!!!
Plus reading several other reviews all over the internet has proven to me that this is how they conduct business on a regular basis!!!
I was informed that the gal who was working my loan was fired after a review. They should have all of the phone correspondence on their end.
I tried to get a loan through them for $5000 and was told we were approved for a loan, then they came back stating that with our credit they would need to do a equipment loan. So we found a used equipment trailer from a local dealer who even filled out all of the paperwork and contacted Jessica about getting the deal wrapped up, she was horrible with the trailer company in regards to giving them a straight answer, we provided her all the paperwork on the trailer with all the prices, vin, etc.
Then she came back saying that the minimum loan they could do for equipment was $5000, so we found a dell laptop on the dell website, had Dell build us a quote and emailed it to her. Then I dound a software program I wanted for the new laptop, I wanted Quick Books Pro for the business accounting as we were getting this loan for business improvents and upgrades, I found the program considerably cheaper on Amazon, so once again sent all that info in to Jessica. She then came bacl with that it would be easier to get the software from Dell along with the laptop. The price was about $100 more than Amazon, but I had Dell work up a quote with the software added on.
Then we did the back and forth with e-mails and phone calls. Agreed upon the terms of 36 months and $210 a month. Yay we were very happy and ready to proceed. So we then sent in the signed documents. Then they infomed us they would need a first month and last month payment up front to verify we were serious about this loan, so we said we would get the funds together and when all was completed we would authorize the money to go into their account, so we sent them a voided check and waited for all the closing paperwork.
They immediately went into our account without consent and removed $440, then called to say they had to change the terms of the loan to 18 months. So I of course told them I would talk to my husband, and we agreed that this was not the option for us as they made us jump through all these hoops for them, and then they changed all of the terms at the last moment. Then found out they had removed the money without our consent and woithout letting us know. So called back in and spoke with a supervisor Ryan.
Have called several times, Ryan will not return my calls and the few times I've talked to him has been a horrendous experience. They cant tell me anything about my check other than it was sent out by standard mail and cant be tracked. i have even asked for a copy of the check just to verify they have issued a check but they wont even do that.
There was a bunch of other issues that came up with who would own the equipment with the loan, and how currency needed $700 for closing costs, title and registration fees, etc. So i asked for an itemized breakdown of the additional $700 they needed over the $440 and they could never produce one for me
I'm so frustrated, we've even reached out to currency in Phoenix and they were at least very reasonable to talk to but I still havent had my money refunded.
I think more people need to be aware of what this company does, I've started doing research and this has happend to a lot of people. Why isnt someone looking into this company with all the complaints??? Something needs to be done