Your voice has a chance to be heard now! scamion.com - we bring changes together.

report scam

Crystal Springs Bottled Water


Country United States
State Georgia
City Mableton
Address 6750 Discovery Blvd
Phone 1-800-492-8377
Website http://www.crystal-springs.com/

Crystal Springs Bottled Water Reviews

  • Sep 7, 2016

Well I am a new customer. I signed up and was promised a delivery date of the 23rd. I realized by the 28th that I did not have no water, no call, no email or anything justifying why I have not gotten what was confirmed.

I called and spoke to a representative where they promised me a call back and a new delivery date of Friday. Also a call back from management to rectify the matter within 48 hrs. When they mentioned the name of my route driver, I instantly recalled his name and figured out why my water hasn't been delivered.

I never got the call back so I called again after the 48hrs and the same things were told to me. The representaive told me she sent a email to the manager and promised a reply within the 48 hrs but now its 4 days later and I am fed up with this back and forth inconsistency. I am a paying customer and should not be ignored. I am going to cancel service and find another provider.

It's true, first impressions is everything. Too bad for me that I did not have a good one with Crystal Springs.

  • Jan 23, 2016

Ordered water delivery service in good faith. After initial delivery I never saw another delivery again. Several phone calls with very lengthy wait times and promises to deliver but nothinG. My last call to cancel and have the bottles and equipment picked up was scheduled. Of course they never showed. I have sent four emails since. I finally received an email back letting me know they would look into this but only because I said I would not notify them again. I'm still waiting and they had the nerve to send me another invoice for not returning the bottles or cooler. Are they kidding???

Write a Review about Crystal Springs Bottled Water