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CreditCheckTotal.com


Country United States
State Texas
City Allen
Address PO Box 2390
Phone 1-866-506-7894
Website https://www.creditchecktotal.com/

CreditCheckTotal.com Reviews

  • Jan 24, 2018

I signed up for CCT (Credit Check Total) which is a credit monitoring owned by Experian. After a few months I no longer needed credit monitoring and tried to cancel. They claim you can cancel any time, but they make it practically impossible to do so. You HAVE to do it by call, they give you no other option to do so. When you call and press the automated system to get to the membership cancellation, they put you on hold for over an hour.

I waited about 70 minutes finally someone picked up and I asked them to cancel, and they said they will. I get billed again for the service. I called back and this time waited about hour and 45 minutes before reaching a customer service rep. They said noone had cancelled my membership. I told them not to cancel and still got billed again. WTF!!

Credit Check Total and Experian are theives. Third time I called and pressed options to sign up as a new member (less hold time btw), about five minutes. Then told them I am trying to reach the cancellation after speaking to a manager, they wanted to transfer me, I asked the manager where do I send law suit info for damages (lol). They were able to cancel finally.

Redicilous. DO NOT SIGN UP WITH THEM.

  • Nov 18, 2017

They somehow got all my info, name, address, bank card, ETC. and have been charging me for three months and refuse to refund me, saying they already did, for one month! But I never did get a refund at all!!! And this was after I was repeatedly told I didn't have an account with them, And that they never charged me! (I have BANK statements to prove they have And did charge me!) And all three months, they caused me to go into overdraft, causing other companies, that I did need to pay, to overdraft me as well, costing me over $250 in overdraft charges for the last three months!! I'm on SSD, and have a limited income, I've had to literally starve myself, no money for food because of them, for three months now! I can't even get a fax number for them!!!! And no refunds!!!

  • Nov 8, 2017

I have sat on hold for up to 2 hours. I have proof. I have been wanting to cancel my monthly $32.52 and you cannot do it online you have to call. No one answers ever, It is criminal!!! If there are any attorneys that are willing to look into this I guarentee there are millions of people in the same boat. They messed with the wrong guy. I will fight this till the end. Justice will be served. This is a class action waiting to happen. Please someone help!

  • May 26, 2016

My first experience with Credit Check Total was ridiculous and I should have reported them then and filed a lawsuit. I called to cancel my free trial and I was givin a Verification code. The next week I saw a charge for $39 on my card they had on file. When I called them to give them the Verification Code and to correct the mistake they said the Verfification Code was not valid and the piece of s**t liar b***h that could barely speak english just kept saying there is no record of my verification code and cannot process a refund but she will cancel my account.

That was my first experience with them that I should have learned from and never tried using their shitty scam service agan.

A credit clean up service I have been working with got another trial with credit check total for me to look at my stuff. I had planned on actually paying for a month of the service this time instead of canceling the trail but the card I had on file this time did not go through. They sent me an email saying I needed to update my payment information. Which I was going to do.... But what happened next reminded me of why I should not be dealing with this piece of s**t lying company. Rather than wait for me to update my payment information they charged the previous card on file from that first experience described above and it got me an overdraft fee because I was not expecting that card to ever be used again by Credit Check Total.

They were not authorized to charge that card. If my payment method I had with them did not work they should have waited for me to update it. Not go scrounging around looking for anything to charge.

They are a bull s**t company that cant sustain itself and they are using desperate scam tactics to keep them afloat.

If anyone else has had a similar experience lets get together with a good lawyer and hammer them hard.

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