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Convergent Outsourcing, Inc.


Country United States
State Washington
City Renton
Address 800 SW 39th St,
Phone 800-444-8485
Website http://www.convergentusa.com

Convergent Outsourcing, Inc. Reviews

  • Oct 9, 2018

I received a noticed that the company was collecting a debt from citizens bank na in the amount of 242.37 but said I will only have to pay 121.19 if I give them payment via check or Western Union within 60 days. I have never had an account with citizens bank, Ever. They also used my maiden name when I have been married for several years until my husband's name and want money via Western Union! This company is a known scam company and has another address listed on the paper as well in oaks pa that says ATERSO01 that isn't even a name or anything and I have no idea who that is either. They even set up an account in my maiden name with them and gave me payment options for me to pay then money! This is insane why hasn't anyone investigated them! They also go on to say that citizens bank can't sue me for this debt or collect it and they can't sue me for the money either, gee I wonder why because it's FAKE. They also say if I aknowledge this debt then they have a right to collect lol why would I give them permission to scam me??!! Just crazy!

  • Apr 19, 2018

Harrassing phone calls, mail, and credit reporting.

  • Apr 6, 2018

My family have not owned debt in a very long time. Now i am getting debt collecting letters and debt collector calls especially from this company.

All debts were paid over 10 years ago and when my mother got the letter, she freaked out which she has a heart condition.

I am reporting this cause it can cause heart failure from reading these types of scam letters/calls.

I gotten letters similar to this one which shows that you owe about $10,000-20,000 debt which can be settled by paying off 10%-25% of it.

If you do not know its a scam, then you would have sent the money which they state the key "Fraud" word which is WESTERN UNION.

I hope no one gets injuired from falling or uncalled for reactions.

  • Jan 27, 2018

Convergent is sending me threating letters to pay them $497.46 that I don't owe to a company that I never ever heard of, and this is the very first time I have heard of Convergent too.

  • Jan 1, 2018

Convergent Outsourcing is attempting to collect $475.00 from me on behalf of PayPal.

  • Oct 30, 2017

I recieved a bill that was past due in the amount of $4,505.44. I am not familiar with this bill, the company and certainley do not know what this outstanding bill is for.

  • Jun 12, 2017

I was sent a "reduced balance opportunity" to pay $284.29 instead of $568.58 wich was owed to dish network. the problem is that i have never been a client of dish netwok in my life.

i called convergant and informed them, but they didnt seem to belive me. even stating that the last 4 digits of my s.s. match.(i wasnt about to give them my whole number).

i decided to call dish network and gave them the account number that was on the letter from convergant and went through the whole thing with them.

guess what, nothing matched. not the s.s. number not the birthday, not the adress, not the email. nothing except my first and last name.

so in good faith i call convergant back and tell them what i learned from dish network, this time they were downright rude stopping just short from calling me a lier.

finally realizing that they just dont care that they got the wrong guy i decided to write them a validation of debt letter. i sent it via certified mail and kept all records.

today in my mailbox (well after the thirty days they legally have to respond) i find a letter from them saying the debt is valid and as proof they enclosed a copy of a bill from dish network with my name and that address that i never lived at.

thats it, no copy of original contract or anything for that matter that would have information that would identefy the person that rightfully owes this debt. just the same first and last name.

i cant belive they are allowed to operate this way. i dont know what else to do. if anyone has any advice i would love to hear it. im really afraid they are going to hurt my credit score wich i have been working so hard on since a bit of a rough patch i had in 2011.

  • Feb 17, 2017

I recived a letter in the mail on 2/16/20017 saying i owe aka bank of marin a total of 1,354.38 . they said if a paid 474.03 this would settle the debt . i call the bank they have no clue. i called galaxy asset purchsaing and get an answering machine.. i do not know who are what this is about ... but it is not mine ... please help .... rrichard milledgeville ga

  • Jan 19, 2017

Work for convergent for almost 7 years , I was an at Home Agent..before going home to work I had to sign an Equipment Contract which states that there will be a refundable 200.00 deposit, that I would get back when I leave the Company ..., convergent deducted $20 out of my payroll every two weeks until they got their $200 deposit I have now left the company as of December 2016 I turned in my equipment as per the agreement within 5 to 7 business days after I leave the company convergent has not refunded me my $200 deposit they have disregarded any type of contact from me .......I do realize it is only $200 but this is a binding equipment agreement convergent needs to pay me my $200 which they haven't this company is greedy and they are a rip off.. my supervisor Delaney Hull has not responded to any of my emails nor have you returned any of my calls requesting my refund I do have a copy of my equipment agreement and I will keep a copy of this .....convergent needs to pay they are very greedy and I won't stop until I get my refund ....which they deducted money out of my payroll to cover my deposit... thank you... Delaney Hull has ignored any calls or emails for me I have also mailed letters to convergent they have not responded to me I do realize it is only $200 but this is a binding equipment.....

  • Nov 28, 2016

I haven't owned a credit card on purpose for the past ten years,until recently. All of my bills are paid and current. Convergent Outsourcing sent me a settlement offer of 65% discount! Stating that I owe $1797.07 . This is a big fat scam! Galaxy International Purchasing, LLC is involved too.

  • Oct 15, 2016

Received a letter from convergent stating that they were a debt collector and i had a past due balance with galaxy asset purchasing in the amount of $13,713.

The letter went on to say that that their client was willing to settle the debt for 10% of the original debt and if i wanted to take advantage of this offer i was to make a payment of $1371 within 45 days.

I have never heard of either of these companies before nor is this a valid debt. This is a scam!

  • Sep 8, 2016

Thi agency has been calling my mother on my home phone. It never gives the name. When I called back to find out the problem. They would not give me the name until I kept insisting. Chris Green, one of the operators, insisted they had to speak to her. By the way, In their message left on the voice mail, they said to pay the amount in the letter they sent. After calling and calling I finally got the supervisor who claimed I was harrassing them. They weren't going to tell me anything, just put my mother on the phone. How they got my number and my mother's name, they wouldn't tell me. Just askd if I wanted my number off their list. I looked up the number and the address is the 1 train station in Manhattan. Please get these people for elder abuse

  • May 18, 2016

I recieved a letter saying i owed galaxy international a past due balance of 599.23 and wanted me to settle for 209.73.

on the back it states that "we cannot sue to collect this debt and providing a partial payment may revive the creditor's ability to sue to collect the balance"

i didn't send them a dime and i won't, i paid off all my debts a long time ago and check my credit report often but these clowns dont count on people doing that.

my advice is not to pay anything until you check your credit report and do other research to help your self, good luck

  • Apr 20, 2016

Today I received a letter in the mail from Convergent Outsourcing Inc. a collection agency. In the letter they are offering me a settlement for an outstanding balance of $5,134.70. It also shows that the creditor is Galaxy Asset Purchasing, LLC and the original creditor MBNA. When I called the number a CRS named Thomas Marrocelli tell me all about that is a debt and so and so and that tbey will use all info to collect the debt and that how will I want to pay for it. To what I interrupt him and said that the debt is not mine. I asked what is the debt about because I know there is no oustanding debt since I just recently purchased a home. He replied back and said it is a credit card debt from 1995!!!??? What the heck!!!! I asked to show me proof of it to what he responded that he needed to get with Galaxy Asset and if anything they will send me something in the mail. I asked him in which of my credit is beeb reported and he said none. I asked which credit card company he said Bank of America. He said oh this is a 21 year old credit card debt. He himself was surprised. They are a scam. I just recently got a new credit card with Bank of America which happen to be my bank. Dont you think they would have said something?

  • Mar 21, 2016

Ihave never been in washington at all, nor do i know who this citizens auto fiance is. they claim i owe them, $4,975.78. Then this letter from convergent debt collection, i do not even know who they are. i want off my credit score and i am going too check it. I see others had same scam with this so called place. they want me too pay them $ 1,741.57 as a " settlement offer" I dont owe anything too them. thank you , and have a nice day.

  • Feb 3, 2016

I got a letter from Convergent Outsoursing Inc. sent on 1/14/2016 informing a "debt of $1424.25 + Interest $2197.97 = total $3622.26" but they are "willing to settle 20%" of my total balance for the amt of $724.26. Wow... so kind of them LOL ....

I hope no one got tricked by this guy/group as this is is a total FRAUD.

  • Jan 30, 2016

Have spoke to employees at .convergent outsourcing And tould them every time that i was victim of identity theft and told them i have reported .this to all credit reporting agency, s and filled a police report. And they Continue to harass me i offered to send everything i have there fax number doesn't work .and now i have made copies to mail to them. These people at convergent .should be shut down Greg R

  • Jan 27, 2016

This company is a collection agency and not ethical. They claim I owe on a Verizon account that I never had. They have more than 700 complaints against them as fraud, and they need to be stopped. They offered a deal to make this go away.

  • Dec 12, 2015

Got a letter in the mail stating that I owed:

Creditor: Galaxy Asset Purchasing, LLC

Original Creditor: United Credit National Bank

Total Balance: $1028.59

Our client has advised us they are willing to settle for 35% of your total balance due to settle your past balance. Principal $536.33; Interest $492.26; Total: $1028.59.........

I called the 855-343-7885 number and it's a Sprint Cell Phone. I also called 855-728-9701 which is also a Sprint Cell Phone number. This ia a SCAM, they have TWO addresses this is a violation of the Fair Debt Collection Protection Act. They have PO Box 1022 Wixon, MI 48393-1022 and 800 SW 39th St/PO Box 9004 Renton, WA 98057. This is the most preposterous way to try an wring money from ANYONE.

Be mindful of your information........

Nice try hustlers but a NO GO!!!!

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