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ClimateMaster, Inc.


Country United States
State Utah
City Oklahoma City
Address 7300 S.W. 44th Street
Phone (405) 745-6000
Website http://www.climatemaster.com/

ClimateMaster, Inc. Reviews

  • Jan 22, 2019

I HAVE YOUR TRANQULITY 27 SPLIT SYSTEM INSTALLED IN MY HOME (MODEL #TTS064BGCO1CNNS—SERIAL #Q14314479) --INSTALLED IN 2012 BY GREEN AIR FROM ASHLAND VIRGINIA—I HAVE COMPLAINED TO THEM AND PREVIOUSLY TO YOU ABOUT THIS SYSTEM I HAVE—IT IS WITHOUT DOUBT THE SORRIEST SYSTEM AND THE SORRIEST EQUIPMENT THAT COULD BE INSTALLED

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SYSTEM SINCE DAY ONE—I PAID NEARLY $45,000 FOR THE COMPLETE SYSTEM AND IT HAS BEEN NOTHING BUT TROUBLE

OVER A PERIOD OF 7 YEARS I HAVE HAD TO REPLACE THE COIL (MY COST OVER $1200)—HAVE THE SYSTEM FLUSHED THREE TIMES (MY COST ABOUT $1000 EACH TIME)—HAD THE REVERSING VALVE REPLACED 3 OR 4 TIMES (MY COST ABOUT $600 EACH TIME)---REPLACED REFRIGERENT SEVERAL TIMES (MY COST ABOUT $700 EACH TIME)—REPLACED THERMOSTAT (MY COST ABOUT $600)—REPLACED TERMINAL BOX ON AIR HANDLER (MY COST ABOUT $300)

THESE ARE NOT ALL THE PROBLEMS I HAVE HAD WITH YOUR SYSTEM—I HAVE WRITTEN YOU BEFORE ABOUT THIS AND GOT NO RESPONSE—I HAVE CONTACTED GREEN AIR NUMEROUS TIMES WITH NO SATISFACTORY RESULT—IN FACT, I UNDERSTAND FROM THEM THAT YOUR EQUIPMENT IS SO SORRY THEY DON’T EVEN SELL IT ANYMORE

IN ADDITION TO ALL THE PROBLEMS STATED ABOVE, MY “SAVINGS” IN ELECTRICITY WHICH YOU TOUT AS “SIGNIFICANT” HAVE BEEN NON-EXISTANT AS I REGULARLY GET ELECTRIC BILLS OF $400 TO $700 MONTHLY (THIS IS FOR A SINGLE FAMILY HOME WITH 2 ADULT OCCUPANTS)

I INSTALLED THE EQUIPMENT RECOMMENDED BY GREEN AIR AND SOME “ENGINEER” WHO WAS WITH THEIR COMPANY OR FROM YOUR COMPANY

IN MY OPINION, YOU HAVE THE SORRIEST EQUIPMENT AND THE WORST CUSTOMER-SERVICE DEPARTMENT POSSIBLE—

I AM FORWARDING THIS LETTER TO YOUR BETTER BUSINESS BUREAU AND WILL POST MY DISSATISFACTION WITH YOUR COMPANY ON EVERY COMPLAINT LIST I CAN FIND

  • Jul 18, 2017

This company is horrible. Their heat pumps are loud, badly made, and to boot their supposed "trained" installers are nothing more than a motley crew of distributors who take zero responsibity for anything that is legall supposed to be under Warranty, or anything that is installed wrong.

Their products and their servicing: WATCH OUT.

They will only send the Consumer "Back" to the bad Distributor who will continue to "kick the can" down the road, lie to you, cajole you, and then just ignore your Consumer complaints as they placate you and send you on a never-ending circle of going nowhere.

Products are cheaply, badly made with many technical issues. However, they don not bother to stand behind any Warranty, and will continue to have a corporate posturing with an already battered homeowner.

Do NOT work with any Installer who brags about using this horribly made product! They themselves do not know what they are doing.

There are better products on the market. Get an excellent installer who uses better made and technically superior products.

It is your home and it is your valuable money and TIME.

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