12/2/2017 placed first order with this company. Ordered a costume necklace and earings. Earings came just fine. They sent me the wrong necklace. FIRST RED FLAG- I did not read the shipping and returns section, READ FIRST ALWAYS. They purposely do not provie a customer service number-never order from a website that does not provide a customer service number. The only way you can return an item or even contact them is via a form you fill out to customer service. It took 2 emails over 20 days before they even responded. You also have to send the email to get their approval to return an item SECOND RED FLAG. When they finally responded they said they would have the correct item out to me by 14 business days. ONE MONTH LATER I still DO NOT have the item I ordered.
DO NOT BUY from this site. Never received the watch purchased and the Swarovski crystal was not the color or shape of what was advertised. I don't believe its a real Swarovski pendant either. If it's too good to be true, it probably is! you get what you pay for....
I purchased a handbag from Chic Markets in October 2015. I was really happy with the quality of the merchandise (I thought). I went on vacation over the Christmas holidays and carried the handbag with me. While I was on vacation, to my surprise, a screw that held one of the handles together fell out and the handle broke. When I returned home on January 4, 2016, I contacted the company to ask what I could do to get the handle replaced or exchange the merchandise. The response from Chic Market was that I was SOL because they have a 30 Day Return Policy. This is ridiculous because the product was defective. I don't know about anyone else, but I don't carry the same handbag everyday, so I can't understand the return policy. I was hoping they would tell me how I could get the handle repaired, but they said I was out of luck. I cannot carry the handbag, and because of the way it is made, I am unable to find someone who can repair it. I will never purchase another item from this company, and I will not be referring them to anyone else in the future.
ChicMarket.com Reviews
12/2/2017 placed first order with this company. Ordered a costume necklace and earings. Earings came just fine. They sent me the wrong necklace. FIRST RED FLAG- I did not read the shipping and returns section, READ FIRST ALWAYS. They purposely do not provie a customer service number-never order from a website that does not provide a customer service number. The only way you can return an item or even contact them is via a form you fill out to customer service. It took 2 emails over 20 days before they even responded. You also have to send the email to get their approval to return an item SECOND RED FLAG. When they finally responded they said they would have the correct item out to me by 14 business days. ONE MONTH LATER I still DO NOT have the item I ordered.
fake and damaged swarovski
DO NOT BUY from this site. Never received the watch purchased and the Swarovski crystal was not the color or shape of what was advertised. I don't believe its a real Swarovski pendant either. If it's too good to be true, it probably is! you get what you pay for....
I purchased a handbag from Chic Markets in October 2015. I was really happy with the quality of the merchandise (I thought). I went on vacation over the Christmas holidays and carried the handbag with me. While I was on vacation, to my surprise, a screw that held one of the handles together fell out and the handle broke. When I returned home on January 4, 2016, I contacted the company to ask what I could do to get the handle replaced or exchange the merchandise. The response from Chic Market was that I was SOL because they have a 30 Day Return Policy. This is ridiculous because the product was defective. I don't know about anyone else, but I don't carry the same handbag everyday, so I can't understand the return policy. I was hoping they would tell me how I could get the handle repaired, but they said I was out of luck. I cannot carry the handbag, and because of the way it is made, I am unable to find someone who can repair it. I will never purchase another item from this company, and I will not be referring them to anyone else in the future.