DO NOT take your Iphone 5s to this shop to repair a cracked screen. I brought my Iphone 5s in for repair of the cracked screen with everything working fully functional only to get the Iphone 5s screen repaired and have the Fingerprint Touch I.D broken they weren't admitting to there error saying they don't know what happened but they thought they would make it right by offering me a USED Iphone 5s that I would have to wait 5 days for and would have to chose between black or white which mine is gold in color. I did pay the $80 dollars they charged for the Iphone repair and they didn't even offer to waive that fee for the damage they did to my Iphone.
They were very rude and trying to brush off their responsibility to make it right with the customer all i asked was for my Iphone to be fixed or replaced with a new one which is not unreasonable as excepting a used one is like buying a used car you don't know how long it will last or what it's been through. Then towards the end of the conversation they pulled out the disclaimer for you sign when you bring your phone in for repair to weasel their way out of making it right and told me to leave there shop. The guys running this shop are the biggest scammers!! You've been warned! I am currently in the process of contacting the better business bureau and consumer affairs on this business and also contacting the Alberta Government on there business practices. I would not recommend Cellular Toy Shoppe to anyone to avoid this problem take your phone to Apple store to avoid problems like this shop demonstrated.
Cellular Toy Shoppe Reviews
DO NOT take your Iphone 5s to this shop to repair a cracked screen. I brought my Iphone 5s in for repair of the cracked screen with everything working fully functional only to get the Iphone 5s screen repaired and have the Fingerprint Touch I.D broken they weren't admitting to there error saying they don't know what happened but they thought they would make it right by offering me a USED Iphone 5s that I would have to wait 5 days for and would have to chose between black or white which mine is gold in color. I did pay the $80 dollars they charged for the Iphone repair and they didn't even offer to waive that fee for the damage they did to my Iphone.
They were very rude and trying to brush off their responsibility to make it right with the customer all i asked was for my Iphone to be fixed or replaced with a new one which is not unreasonable as excepting a used one is like buying a used car you don't know how long it will last or what it's been through. Then towards the end of the conversation they pulled out the disclaimer for you sign when you bring your phone in for repair to weasel their way out of making it right and told me to leave there shop. The guys running this shop are the biggest scammers!! You've been warned! I am currently in the process of contacting the better business bureau and consumer affairs on this business and also contacting the Alberta Government on there business practices. I would not recommend Cellular Toy Shoppe to anyone to avoid this problem take your phone to Apple store to avoid problems like this shop demonstrated.