I filled out an online application with CarSmart a couple of days ago because I needed to get a car as my daughter and I are currently working with just one car at the moment. "Cheryl" promptly sent me an email asking for more info so that she could send it to their lenders to get me approved for financing and get the $8 down deal. She said I was approved so we scheduled an appointment for today (10/15/15),
My daughter and I went into the northland location today (for our appointment) and asked to see "Cheryl". We were told she was moving cars at that time and they had "Butch" help us. We sat down with him and got the process started. They said they couldn't finance me without someone else being on the loan. We decided to put my daughter on the loan also and gave them her info. They came back saying that they could only get her financed thru their first time buyer's program. We told them that we didn't have any money to put down but they insisted that we would have to put $500 down. "Mike" in financing was very pushy and rude and kept calling me "sweetheart" and telling me that I needed to help them so the could help us!!1 Next thing we knew, "Butch" was moving a car so that we could take a test drive. We took the test drive and "Brian" (who also works with the lenders) said they would work with us putting the $500 down. I told them that we wanted to put the tax, title and license into the loan so we wouldn't have to come out of our pocket for that (we don't have that much money just sitting around) and he said they wouldn't be able to help us there...that was on us as they had already gotten us a "good deal". We waited for "Butch" to come back into the building so that we could tell him that we wouldn't be taking the car after all and he told us to hold on. He came back and then "Mike" sat down between my daughter and I and proceeded to tell us that they were already helping us by putting our first payment off for 45 days and how much more did we want. I told him to stop and that he was very pushy and rude and we left right then and there.
I know for a fact that you can get the tax, title and license fees financed in Missouri and they made it seem that we were the bad people for asking to be able to do this.
They lied to me about actually being approved and only having to pay $8 down. They are very pushy and rude like they are the ones doing you the favor. The entire time that we were there, I never say "Cheryl" come into the building.
Do not shop there!!!!! They say that they can get anyone financed and they can't/wont!!!!!!
CarSmart Auto Sales Reviews
I filled out an online application with CarSmart a couple of days ago because I needed to get a car as my daughter and I are currently working with just one car at the moment. "Cheryl" promptly sent me an email asking for more info so that she could send it to their lenders to get me approved for financing and get the $8 down deal. She said I was approved so we scheduled an appointment for today (10/15/15),
My daughter and I went into the northland location today (for our appointment) and asked to see "Cheryl". We were told she was moving cars at that time and they had "Butch" help us. We sat down with him and got the process started. They said they couldn't finance me without someone else being on the loan. We decided to put my daughter on the loan also and gave them her info. They came back saying that they could only get her financed thru their first time buyer's program. We told them that we didn't have any money to put down but they insisted that we would have to put $500 down. "Mike" in financing was very pushy and rude and kept calling me "sweetheart" and telling me that I needed to help them so the could help us!!1 Next thing we knew, "Butch" was moving a car so that we could take a test drive. We took the test drive and "Brian" (who also works with the lenders) said they would work with us putting the $500 down. I told them that we wanted to put the tax, title and license into the loan so we wouldn't have to come out of our pocket for that (we don't have that much money just sitting around) and he said they wouldn't be able to help us there...that was on us as they had already gotten us a "good deal". We waited for "Butch" to come back into the building so that we could tell him that we wouldn't be taking the car after all and he told us to hold on. He came back and then "Mike" sat down between my daughter and I and proceeded to tell us that they were already helping us by putting our first payment off for 45 days and how much more did we want. I told him to stop and that he was very pushy and rude and we left right then and there.
I know for a fact that you can get the tax, title and license fees financed in Missouri and they made it seem that we were the bad people for asking to be able to do this.
They lied to me about actually being approved and only having to pay $8 down. They are very pushy and rude like they are the ones doing you the favor. The entire time that we were there, I never say "Cheryl" come into the building.
Do not shop there!!!!! They say that they can get anyone financed and they can't/wont!!!!!!