Don't call them for a service call. I called them to look at my washing machine because of a horrible odor coming from it. The tech came out and stuck her head in the basket and sniffed, she then called someone. She told me that the agitator was stinking and to replace it. I took the agitator off and the smell remained in the washer. She told me to replace parts that weren't even bad. They still want me to pay $80 for basically nothing. I would expect them to work a little harder on trying to find the problem.
They told me to run 6 loads with 1/2 gallon of bleach per load. I told her that I can't put that much bleach in my septic tank. She said that's all they could do and hung up the phone.
Carmichael Appliances Reviews
Don't call them for a service call. I called them to look at my washing machine because of a horrible odor coming from it. The tech came out and stuck her head in the basket and sniffed, she then called someone. She told me that the agitator was stinking and to replace it. I took the agitator off and the smell remained in the washer. She told me to replace parts that weren't even bad. They still want me to pay $80 for basically nothing. I would expect them to work a little harder on trying to find the problem.
They told me to run 6 loads with 1/2 gallon of bleach per load. I told her that I can't put that much bleach in my septic tank. She said that's all they could do and hung up the phone.