This company is straight garbage and does not practice good business. STAY WAY AWAY FROM THEM. They are more concerned about charge backs than sales (one has to wonder why they would have such a high charge back rate).
We made an online purchase and selected customer pickup since they are about a 20 minute drive to save the 150.00 shipping costs. The item was for re-sale and the owner of the company has his name on the purchasing card. They would not allow our driver to pick up because the the card was not in his name. So we offered my drivers card and they told him we needed to pay cash. (This after we confirmed they has the unit in stock and that our driver would be coming down). They open at 10AM so we were there at 10:20AM and no one was there yet (day after superbowl) so my driver called and they weren't coming in until 1PM that day - between that and the whole CASH thing we decdided to purchase from one of the dealers in NY and skip the difficulties we had dealing direct with them. WELL they decided to cancel the dealers order and sent me an e-mail going around them telling me they will not fulfill the order.
So if you pay the 150.00 for shipping they do not need anything further BUT if you want to pick up they need a copy of the card from the card holder, drivers licnense, fingerprints the whole nine. Makes no sense. ESPECIALLY since they do not have a credit card processing machine on site.
We ended up purchasing through yet another third party who had it in stock so these yoyo's could not interfere with the purchase to fulfill our needs.
I am not one to write reviews but I would be doing consumers a diservice if I did not share the difficulties we experienced with this HORRIBLE HORRIBLE COMPANY.
1 week and countless e-mails for them to kill a 1000.00 sale (and thankfully unsuccessfully) - DO NOT BOTHER WITH THIS COMPANY.
BUY ELSEWHERE and BUYERS BEWARE
In addition we tried to post a review on their site and the "testimnials" they have listed are written by employees - ridiculous
BoatsToGo, Inc. Reviews
This company is straight garbage and does not practice good business. STAY WAY AWAY FROM THEM. They are more concerned about charge backs than sales (one has to wonder why they would have such a high charge back rate).
We made an online purchase and selected customer pickup since they are about a 20 minute drive to save the 150.00 shipping costs. The item was for re-sale and the owner of the company has his name on the purchasing card. They would not allow our driver to pick up because the the card was not in his name. So we offered my drivers card and they told him we needed to pay cash. (This after we confirmed they has the unit in stock and that our driver would be coming down). They open at 10AM so we were there at 10:20AM and no one was there yet (day after superbowl) so my driver called and they weren't coming in until 1PM that day - between that and the whole CASH thing we decdided to purchase from one of the dealers in NY and skip the difficulties we had dealing direct with them. WELL they decided to cancel the dealers order and sent me an e-mail going around them telling me they will not fulfill the order.
So if you pay the 150.00 for shipping they do not need anything further BUT if you want to pick up they need a copy of the card from the card holder, drivers licnense, fingerprints the whole nine. Makes no sense. ESPECIALLY since they do not have a credit card processing machine on site.
We ended up purchasing through yet another third party who had it in stock so these yoyo's could not interfere with the purchase to fulfill our needs.
I am not one to write reviews but I would be doing consumers a diservice if I did not share the difficulties we experienced with this HORRIBLE HORRIBLE COMPANY.
1 week and countless e-mails for them to kill a 1000.00 sale (and thankfully unsuccessfully) - DO NOT BOTHER WITH THIS COMPANY.
BUY ELSEWHERE and BUYERS BEWARE
In addition we tried to post a review on their site and the "testimnials" they have listed are written by employees - ridiculous