We bought a new thor geneva motorhome from blue compass. It has numerous problems, especially with the electrical system which the dealership has been unable to figure out, resulting in the batteries being drained when no identifiable load is placed on them. It has also had problems with the slide, and lots of little annoying problems with cabinets and cargo nets just falling apart. We have identified 33 warrantee defects. One of the defects was that thor did not glue down the linoleum flooring, which is contrary to industry standards for linoleum installations. Blue compass rv wrote and submitted a warrantee work order for this, which was approved by thor. They took our rv in for 10 days to fix this problem, but they did not do the work described in the work order, but they told us and thor that they did! blue compass rv is very slow on warrantee repairs, and unresponsive to complaints. They frequently do not return phone calls or emails.
These guys are ethically challenged, stay away! check out this placard they have on their glory wall, purported to be a review on the better business bureau website. Now go to bbb website and look at the big fat "f" rating that the bbb really gives them, and the slew of negative review there! on the placard they say; "our vision is an ethical marketplace where buyers and sellers can trust each other". Did somebody say, "fraudster"??? They are not above posting fake reviews about themselves, making it look like an endorsement from the bbb when it is really quite the opposite. Save yourself some time and money, and don't find out what else they are not honest about. I wish i had, but i bought an rv from them, and now having to sue them to get them to take it back. Roof leaks, awning fell apart first time used for real, and multiple issues with the wiring. 33 defects and counting of things that would be covered by warrantee if only they would honor their warrantee in a timely manner.
Blue Compass RV Reviews
We bought a new thor geneva motorhome from blue compass. It has numerous problems, especially with the electrical system which the dealership has been unable to figure out, resulting in the batteries being drained when no identifiable load is placed on them. It has also had problems with the slide, and lots of little annoying problems with cabinets and cargo nets just falling apart. We have identified 33 warrantee defects. One of the defects was that thor did not glue down the linoleum flooring, which is contrary to industry standards for linoleum installations. Blue compass rv wrote and submitted a warrantee work order for this, which was approved by thor. They took our rv in for 10 days to fix this problem, but they did not do the work described in the work order, but they told us and thor that they did! blue compass rv is very slow on warrantee repairs, and unresponsive to complaints. They frequently do not return phone calls or emails.
These guys are ethically challenged, stay away! check out this placard they have on their glory wall, purported to be a review on the better business bureau website. Now go to bbb website and look at the big fat "f" rating that the bbb really gives them, and the slew of negative review there! on the placard they say; "our vision is an ethical marketplace where buyers and sellers can trust each other". Did somebody say, "fraudster"??? They are not above posting fake reviews about themselves, making it look like an endorsement from the bbb when it is really quite the opposite. Save yourself some time and money, and don't find out what else they are not honest about. I wish i had, but i bought an rv from them, and now having to sue them to get them to take it back. Roof leaks, awning fell apart first time used for real, and multiple issues with the wiring. 33 defects and counting of things that would be covered by warrantee if only they would honor their warrantee in a timely manner.