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Blink Fitness


Country United States
State New York
City New York
Address 27 W 116th St
Phone 646.561.5454
Website http://www.blinkfitness.com

Blink Fitness Reviews

Most Useful Comment
  • Aug 31, 2015

I joined Blink Fitness on a month to month $20 membership in March of 2015 in Jackson Heights. I was living there for a brief time. When I joined I explained that I can only do month to month because I was waiting to get an apartment outside of Queens. I was a customer there from March until May. During the time I was living there, every time I tried to go to Blink, no matter what time of day, I could never workout. i tried all different hours.

In May, I was accepted for an apartment and went into Blink Fitness in Jackson Heights on Roosevelt and told the Manager there, a spanish male, I think his name was Mario or something at the front desk that I was moving from Jackson Heights and to cancel my membership immiediately.

I moved and changed my credit card, literally just in case. In August I noticed 2 small charges of $31.36 from Blink fitness on my bank account. I immediately contacted my bank. They said that the only way Blink could have charged me is if I went and changed my card with them directly. I never did that. I have been a business customer of my bank for 10 years and have multiple alerts on my account. They told me to call Blink. I called and emailed Blink customer service in Manhattan. They told me that they did not have record of my cancellation and futher said my bank must have made the change! This would never happen. I own a business. These people are liars. I asked for a refund and in writing, again, stated to make sure my account was cancelled/ They refuse to comply. The rip off report is the first place I am going to on this issue. If they still refuse to refund and confirm cancellation, I will suggest my lawyer to handle this directly.

Mark as Useful [1 vote]
  • Dec 8, 2019

Blink Fitness Blink fitness has taken dues from my bank account 3 times in 10 days. Club door is locked with a sign be open late December. Wtf? They are taking dues but their doors are closed and locked? No answer on phone, no outgoing msg.

Tried to call corporate number, no answer and after 10 minutes got a msg center. No bank authorization from me exists on my account. Banking authorization documents on file have my name wrong, my birthdate wrong, my address wrong and it is not signed or initialed by me but rather someone scrawled capital initials and the last 4 digits of my social in those blanks.

I had to cancel bank accounts. I have a letter from the local manager dated Dec 2nd that my contract indeed had been cancelled. They took out two payments, one that day and one a week later, after also taking one before on Nov 28th. None of those are my dues dates. Big time frauds.

Is owned by Trump billionaire fundraiser buddy Steven Ross. My bank said this company has been reported for fraud and I'm sending certified letters tomorrow including one to the attorney general bank fraud department. What they did is not ok. Bedford Texas

  • Jul 9, 2018

I'm a temporary visitor in the USA, I can only be here for six months. When I started searching for a gym my top priority was NOT to be in a contract, the very reason why I chose Blink Fitness. They have a cheap plan that you pay monthly and can cancel at any time FOR FREE. With that in mind, I told the attendant that I wanted this specific plan, signed up and started working out. I have text message record to prove that I told my family back in Brazil exactly what plan I wanted, what the benefits were and exactly why I chose this gym because of the free cancellation policy, and for the fact it wasn't a contract.

Now, that my time here is about to expire, I went to the gym to cancel my plan, only to find out they had signed me up NOT to the plan that I wanted but to a different plan, the one that IS a contract and HAS a cancellation fee of $60 dollars, which is 3 months worth of membership. When I explained everything, they said there's nothing they can do because I agreed to the terms of the membership I'm (wrongfully) signed up in. Obviously, I agreed to the terms, due to the fact I thought it was the plan I wanted. So now they're trying to force me to pay the cancellation fee with the sole argument that I agreed to the terms.

They're not trying to help, solve the problem, and they don't even acknowledge that they made a mistake and that THEY signed me up to the wrong membership plan. This is bad faith, and I feel cheated and screwed over.

I would never recommend Blink to a friend, and never will I ever step foot in any of their gyms again. We're talking about a company that operates in bad faith, makes mistakes and blame their customers for it, making them pay for the companies mistakes, and hides behind their policies to avoid taking responsibility for their actions.

  • May 23, 2018

I recently went into the blink fitness on 125th st in Harlem, NYC to join. They let me do all the setup just fine. Then as soon as they get my credit card, the girl says i have a balance of $78.39. I had a previous green membership from August 2014 to August 2015 which i cancelled in person at the Bryant park location.

I canceled it as soon as my 1 year contract was up. They auto debit so i knew i was paid up at the time. The blink associate said herself that she couldn't see a reason for the charge. She said her manager would put in an inquiry and they would get back to me. Two days later they charge my card $78 without saying a word. I email their customer service and they don't reply for two weeks.

When they do reply they just say it's for a past due balance and there's nothing they can do. They refuse to provide receipts for cancellations in the gyms. I know i canceled as soon as my year was up because i tried to cancel earlier and then had to go back later. I'm appalled by this unauthorized abuse of my credit card.

Im even more appalled by their utter lack of customer service. Nobody ever tried to contact me to collect this balance 3 years ago when it was supposedly accruing. And nobody bothered to talk to me before charging my card. The charge is a completely unauthorized activity. Anybody want to put together a class action lawsuit? I'm very interested in joining if the already is one.

  • Jul 5, 2019

lawsuit

Same, a similar situation has happened to

Me. How can we join ?

  • Aug 16, 2017

I am tired of them ripping me off for 2 months already. they charged me $224 for July & August for personal training that I did NOT authorize.

  • Dec 8, 2016

I am here as a victim from this scrum of the bottom of the earth company blink fitness. I was walking down the street when a staff member dragged me in for a one dollar membership to the gym. I told the staff member I'm here temporarily because I'm currently looking for a place to live, not interested in any contracts or commitment. He said yeah yeah only one dollar have access to the gym and can leave at the end of the month. So I walk into the location to a kiosk, swipe my card, take a picture and get a key tag then leave. Fast forward to a month later I get a transaction on my cars from blink, call my financial institution chase they inform me whom the merchant was. I go to a blink location speak with the manager, inquire on why I'm being charge 30 days is over, says he has paperwork stating I signed a one year agreement and have to pay 60 dollars to break it. I tell him I never signed anything that's ridiculous, after a back and forth I go to the original location I swiped my card at. The person whom brought me in form outside is no longer employed, the manager on duty says the same thing "this what the paperwork says" I express again I didn't SIGN anything or agreed to that, this is fraud I'll contact my bank. Then she says " well just keep charging your card there's nothing you can do about it" Theft and stealing like this shouldn't go on. I'll be filing s lawsuit because I'm sure I'm not the only one this is happening to. When you're a civilian going against a million dollar company you stand no chance.

  • Nov 2, 2016

On numerous occasions I informed blink fitness to please cancel my membership. I was traveling and had health issues and was not able to go in person to the gym. I also informed them that sending certified letter was not an option. They continued to bill my credit card without my permission. I also spoke to with a Jamie Burns multiple times, really not a nice person.

  • Sep 11, 2016

Review

This definitely looks like a scam to me. Because I called them and they said i only have to pay 5.23 for the first month and with credit card. It didnt make any sense to me that why they would accept 5.23 in credit card only instead of 15 dollar of cash. Then i came to this place and my suspicions are confirmed. Stay away people if you have to pay out 60 dollar to cancel ur membership plus 45 days of workout fee. They also told me i can pay in cash starting from October which in a way is gravitating towards the fact they will charge ur credit card if you decide to discontinue.

  • Sep 8, 2016

I’m leaving New York to relocate to North Carolina and went to the 14 Brooklyn Avenue Valley Stream location to cancel my membership I was told there’s a early termination fee of $60 for my Green membership which is in the terms and agreements when you sign up.

I stated there is no info about a termination fee anywhere in the terms and condition. The assistant manager then went to the website and reviewed the terms and condition with me and found no description or explanation of a early termination fee or the amount i was to pay of $60.

He then called the manager who stated it’s in the FAQ section of the website; which means it's $60 + 45 days of membership, just to cancel.

This is a violation of the initial agreement I signed. the FAQ information is seperate and not a part of the initial agreement which makes there actions ILLEGAL.

An adendum to a contract must be apart of the contract and not a seperate document added after the contract is signed.

  • Jul 21, 2016

I came in there with cash prior to this issue w blinl i had a credit card so without notifying me prior to the debt letter they kept trying to draw out the money knowing i did not have that cars any longer.

  • Jun 14, 2016

No Stars

they will suck you dry even if you cancel. I even changed my card but they still robo call me and email me . they are a scam

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