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Bill.com


Country United States
State California
City Palo Alto
Address 1810 Embarcadero Road
Phone 650.621.7700
Website https://www.bill.com/

Bill.com Reviews

  • Sep 21, 2020

Here’s Bill.com promising 14 days for the data (and charging me $50 for it):

Bill.com Support

Mon, Aug 3, 11:14 AM

to me

##------------------------------------------##

Hi Adam,

Thank you for submitting your request for the historical data for the ADAM M WEISS - FAMILY BILL.COM - 00801AJJQOPDADX1qnuc account.

Historical data includes bill documents, canceled checks, and vendor and customer documents in the Bill.com account and processed by Bill.com. Historical data does not include records of personal information.

The cost for historical data is $50 per request per Bill.com account. Orders typically process within 14 business days of the submission of your request.

For reference, your Ticket ID is 1825429.

Thank you for your patience while we process your order.

The Bill.com Team

Here’s bill.com charging me ANOTHER $82.80 for a subscription charge – while I wait for my data (which has now taken over 14 business days):

Hi Adam,

Thank you for your recent payment for your ADAM M WEISS - FAMILY BILL.COM Bill.com subscription. Your credit card American Express ****2009 was successfully charged $82.80 for the billing period 09/02/20-09/02/20.

Update my billing

If the button above doesn't work, copy and paste the following link into your web browser:

https://app.bill.com/DirectLogin?emailenc=%21bFNYhZKcXi7eU75IBHSE9VhJKZONEjQTFQcoOjCx%2FXqNXsg2B7H%2FRiUqjmienYIou&url=%2FBillingPTCustAcc%3ForgId%3D00801AJJQOPDADX1qnuc%26edl%3D1

Have questions? Sign in at our website, then contact support.

Thank you,

The Bill.com Team

For your security, double check all email lin

Here’s the email from customer service telling me that I can terminate the service and still receive my data:

Here’s a screenshot of Bill.com person telling me to cancel service and I can still get data:

Here’s one of my many emails describing the problem:

Adam Weiss

Sep 3, 2020, 4:23 PM PDT

Here’s a screenshot of Bill.com person telling me to cancel service and I can still get data:

Here’s the message saying I hsve to login to get data

Hello!

The Bill.com Operations Team has completed your request for historical data for the ADAM M WEISS - FAMILY BILL.COM (http://bill.com/) account. The link to secure folder was sent to you via the Bill.comMessage Center and this email includes the password to access that folder:

PASSWORD: zhdo27A0Fs

Your access to the historical data held in the folder will expire seven (7) days from the date of this notification.

Bill.com Operations

* * * DO NOT REPLY TO THIS EMAIL ADDRESS. YOUR EMAIL WILL NOT BE DELIVERED OR READ. * * *

Chris - I was told I could cancel the account and that I’d still get my data download.

However I am no longer able to log in to retrieve the data. Help !

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  • Feb 9, 2017

Don't use this company at all. They approved us on an account we charged our first client 4800 dollars for a 2 day rental in a Lamborghini Huracan Bill dot com notified us that payment was cleared and would be made available shortly after .. 4 Days after services were rendered they voided the payment and refunded the client leaving us to hold the bag. Client rented car and we don't have our money. Poor customer service they don't have a phone number so your forced to chat with them and none of them are ever able to provide you with any details.

Till this day our services were rendered and we still have not taken in Payment due to BILL.com

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