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BigTimeBats.com


Country United States
State Illinois
City Mundelein
Address 26400 N Pheasant Run
Phone (866) 280-2287
Website https://www.bigtimebats.com

BigTimeBats.com Reviews

Most Useful Comment
  • Feb 3, 2019

Be Patient it's worth it

Guys, this isn't some Chinese manufactured crap. This isn't Amazon where everything ships in 1 day. These are hand made items in the USA. I'm proud to buy American. Sure i wish it took faster than 5 weeks, but we will treasure our Boston World Series bat for forever.

Mark as Useful [2 votes]
  • Nov 28, 2018

Drew Brees football

I have e-mailed BigTime Bats about 6 times in 3 weeks. Never a answer or a e-mail. I called the phone number where you order and all they would say is you have to e-mail customer service, they didn’t deal with customer service.

E-mailed again no response.

I am going to call my credit card and reverse the charges. I will pay them when I get my order.

Don’t make the mistake! Either you want get it or they certainly want call or e-mail you back.

Will also send to better business bureau and e-mail, Saints or Drew Brees NOT to deal with these rip off people.

Mark as Useful [1 vote]
  • Dec 27, 2017

To whom it may concern. I ordered a bat from BIG Time Bats. On Nov 12, 2017 I got a confirmation of my order for a World Series Bat I wanted to get for my husband for Christmas. The confirmation page showed they charged my credit card that day. B I was told it would be here by 12/23/2017. On the 21st a shipping label was created and I was sent an email with a tracking number that said the delivery date was 12/23/2017. I got no further shipping or tracking information from Fedex. It was not delivered and still has not been delivered. The tracking number went to Pending. I called Fed Ex and they said that Big Time Bats did not ship it.

There is no way to speak to a customer service rep at big time bats you can only email them. I did email them. I got an email back stating that It was shipped but under another Tracking number and should have been delivered by Sat as promised. They said if I didn't receive it today they would TRY to get in touch with FED EX and try to locate the package.

I can't believe them. They did not ship it in the first place. I never received another tracking number or anything. They made big promises they didn't keep.I emailed for the other tracking number they said it was shipped under but they won't give it to me. They know they can't because theydidn't ship it!!!What a rip off. I made a huge mistake working with this company. Don't do the same. I'm calling my credit card company if I don't have it by Friday and reversing the charges.

They are just scam artist. DO NOT BUY ANYTHING FROM THESE PEOPLE111 THEY WILL TAKE YOUR MONEY AND YOU WON'T GET YOUR MERCHANDISE.

Mark as Useful [1 vote]
  • Dec 10, 2016

I ordered a Big Papi bat and after about a month got a call from Marty saying bat was almost ready. I was told because I bought the bat i could get a discount on the ball. I ordered the ball and got it. After a few weeks i called on the bat and now being told by the fast talking Marty that I traded the bat for the balland no bat will ever come to me.

be carefull if you buy from them and you get a call from marty

Mark as Useful [1 vote]
  • Mar 25, 2016

I purchased from Big Time Bats/ Hampster Industries 11/16/2015 and have not received my purchase yet. They do not have a customer service phone number just an email that you should hear back in 24 hours. I have done that and spoke to the sales hotline and told them the issue they have place escalated request. I am yet to be contacted from the company.

I wonder if this company is a ponsey scheme or a real company very disappointed and will take legal actions if not radicated soon.

Mark as Useful [1 vote]
  • Dec 27, 2020

Well, they won't refund my money for a 2020 Dodgers Bat they made...nothing really collectible and I bought it for a 93 yr old Veteran and Fireman...who used to listen to the Brooklyn Dodgers as a boy. He's not doing well and this would have made him happy for his last days on this earth. Sadly it didn't come as they agreed.

Another complaint from a different person...big time bats.com. bigtimebats.com Hampster Industries, BigTimeFootballs.com, BigTimeBats.com, Big Time Footballs, Big Time Bats I ordered a Football from bigtimefootballs.com and it was paid for by my bank (which I can show proof of) on 2/10/16. I have called 5 times and sent 4 emails to inquire about when it will be delivered. On the website and when I call the company, the only response that I ever get is that all footballs are delayed and they have no idea when it will ship out nor can anyone provide me with any other contact information to follow up on this. It's been almost 12 weeks and I still have no football nor a time frame of when it will be shipped even though this was paid for back on 2/10. The only option I have is to send an email to [email protected] of which I have never received a response. When will I receive this football? Mundelein Illinois Took my money for a BAT, will not return it, and will not tell me anything except that it should have been there a day ago. Crystal Lake Il

  • Nov 5, 2019

SCAM

ORDER (2) KANSAS CITY CHIEFS NFL 100TH LEGACY ART FOOTBALLS OVER 7 WEEKS AGO TRIED CONTACTING BY PHONE TO CHECK ON ORDER ALL GOT WAS RUN AROUND, DID RECEIVE 4 CALLS WANTING TO KNOW IF WANTED TO ORDER DISPLAY CASE OR HAVE IT AUTOGRAPHED, WILL NEVER ORDER FROM THEM AGAIN & IF DON'T RECEIVE SHORT OR NOTIFIED PROGRESS ON WILL CANCEL ORDER ,

  • Aug 5, 2019

Great items

I have purchased a number of autographed pieces from Big Time Bats. I have been very satisfied will all of them. They do take a little longer than Amazon to get here, but they are well worth the wait. These are exclusive pieces that are usually pre-sold before the pieces are manufactured and even signed. So it's going to take some time. The thing that I like about their products are the exclusivity. They are limited in numbers and usually at a competitive price. These are not belly button pieces, (something that everyone has). These are items you can't get anywhere else. Very happy with Big Time Bats and Marty, my rep.

  • Aug 5, 2019

Mahomes Football

Beautiful Mahomes MVP football. shipped in 4 weeks as they said it would. Just email them and they respond right away people!

  • Jun 14, 2017

I have ordered bats in the past always received them. I ordered a Jeff Bagweii bat signed from Mark Marshall at Big time bats he states 4 to 6 weeks for delivery , He always calls me and I order. I have not received my Bat .I called in April and emailed reply 4 to 6 weeks ,it is June and no bat , I am out 520 dollars boy was I____. Sharon Hitchcock Texas

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