After signing a purchase agreement with auto gallery a salesperson, who conveniently was not the one selling us the car, pulled out a carfax stating the car was a lemon. When we asked questions regarding the issue, we were told it was due to the first owner being extremely picky and they changed the subject really quick. Any questions we had they pretty much did the same thing or avoided the question all together. We decided to take the car back and be refunded our deposit. Not to our surprise, they charged us daily rental fees and mileage from a form we had signed prior to the final contract agreement which came after the second time they wrote the contract agreement papers. None of the paperwork that they had us signed was in agreement with the first. Charges and fees varied. And their answer was take me to court. Nice business practices. Customer service is a "0". They will lie and deceive you in any way they can. When asked to speak with management they brush you off on just another salesmen which for the most part was the original salesmen. I will Never do business with them again.
These people are crooks do not do business with them... I purchased a 2008 Volkswagen Jetta from Auto Gallery and Gainesville Georgia 6/2015. I have had the vehicle going on 4 months now and discovered all types of problems with the vehicle from massive oil leaks, missing valves, bad breaks/rotters/ and break pads and now the check engine lights have come on just yesterday!!! I contacted the dealership to inform of the situation immediately. I spoke with a person by the name of Anthony Hernandez who is sure he will get to the bottom of it. I sent over a copy of the diagnostic done by the Volkswagen dealership for his review. He stalled for almost a week before telling me that there was nothing they could do that the car was sold as is and "If they took back all the cars that had issues driving off there lot they would be out of business". This indicates to me that they do this often to consumers, who patronize there car lots. Now I am stuck with a lemon of a car that will soon be inoperable due to the fact that it has over $2,500 worth of needed repairs. These people smile in your face and stab you in your back and hope that you do nothing major to confront the situation, but I intend to pursue this situation to the full extent of the law to get justice for this injustice. They are the real sharks in the water so swimmers beware they do not serve the consumer with good intent. I am seeking legal counsel to take immediate action against this company and ask that anyone else was a victim of their fraudulent business practices to band together and post your complaint, so they will not continue to try to get over on anyone else in the future!
Auto Gallery Inc. Reviews
After signing a purchase agreement with auto gallery a salesperson, who conveniently was not the one selling us the car, pulled out a carfax stating the car was a lemon. When we asked questions regarding the issue, we were told it was due to the first owner being extremely picky and they changed the subject really quick. Any questions we had they pretty much did the same thing or avoided the question all together. We decided to take the car back and be refunded our deposit. Not to our surprise, they charged us daily rental fees and mileage from a form we had signed prior to the final contract agreement which came after the second time they wrote the contract agreement papers. None of the paperwork that they had us signed was in agreement with the first. Charges and fees varied. And their answer was take me to court. Nice business practices. Customer service is a "0". They will lie and deceive you in any way they can. When asked to speak with management they brush you off on just another salesmen which for the most part was the original salesmen. I will Never do business with them again.
These people are crooks do not do business with them... I purchased a 2008 Volkswagen Jetta from Auto Gallery and Gainesville Georgia 6/2015. I have had the vehicle going on 4 months now and discovered all types of problems with the vehicle from massive oil leaks, missing valves, bad breaks/rotters/ and break pads and now the check engine lights have come on just yesterday!!! I contacted the dealership to inform of the situation immediately. I spoke with a person by the name of Anthony Hernandez who is sure he will get to the bottom of it. I sent over a copy of the diagnostic done by the Volkswagen dealership for his review. He stalled for almost a week before telling me that there was nothing they could do that the car was sold as is and "If they took back all the cars that had issues driving off there lot they would be out of business". This indicates to me that they do this often to consumers, who patronize there car lots. Now I am stuck with a lemon of a car that will soon be inoperable due to the fact that it has over $2,500 worth of needed repairs. These people smile in your face and stab you in your back and hope that you do nothing major to confront the situation, but I intend to pursue this situation to the full extent of the law to get justice for this injustice. They are the real sharks in the water so swimmers beware they do not serve the consumer with good intent. I am seeking legal counsel to take immediate action against this company and ask that anyone else was a victim of their fraudulent business practices to band together and post your complaint, so they will not continue to try to get over on anyone else in the future!