In November 2018 the owner of this company convinced the priest and maintenance guy at our church that they should replace four working but aging Trane units with what new units. Their understanding was that the units would be replaced with new Trane units. The quote stated “4 tons Ameristar Matching Units by TRANE”. The word Trane was capitalized in the quote, and so the church folks believed they would get Trane units. The finance council requested competitive quotes, but no surprise, Trane and American Standard quotes from another company were much higher. Unfortunately, Ameristar is a low cost (imported I believe) ALTERNATIVE to Trane – or as the company owner told me “like comparing a Toyota with a Lexus”. By time the finance council was aware of this surprise, the units had been installed and the invoice paid. This kind of business process seems deceptive, if not bordering on fraudulent. I would strongly suggest that anyone thinking of doing business with this company should be very careful. Get bids with exact make and MODEL NUMBERS, then get competitive quotes. A word to the wise, don’t get fooled.
Horrible company. Owner is a SCAMMER. Home warranty sent out this guy to check on my AC unit. He first trashes the Home Warranty company then tells me he "thinks" that I have a leak but can't tell until he gets the "right" equipment and that will cost me $150 outside of warranty of course. Then JOHAN Quintero the owner says he can replace the entire unit for only $3500 because the home warranty won't pay.
I told him I wasn't replacing the unit that why I have a warranty. I called my home warranty and asked them to send out someone who actually knew what they were doing. This guy wanted $150 up front before even coming out. I'm sure he would take my $150 and still NOT find the leak. Buyer Beware when using this company. I'm sure most of the reviews on his are his friends and family because I have looked up the complaints against this guy on BBB.
Johann Quintero came to my home and discussed the replacement of my AC and furnace. Apparently he called me because I had been searching the internet comparing AC units. He and I discussed that I wanted a 2 stage, 16 seer, 4 ton unit. The next day he emailed me estimates on a few different makes: Trane, Lennox, Goodman,and Bryant. My first choice was the Lennox.
A few days later he came with the all new Lennox. Then it was found to be a 14 seer. Johan said they gave him the wrong units. He suggested I get a Bryant, the Bryant Evolution model. I went along with him. The next day he arrived with the Bryant. He and his helper installed everything. I paid him in full. I kept asking him for the paperwork on the Bryant. He told me it was in the attic on the unit. I checked, it wasn't there.
I started checking on the model numbers and found I didn't have the Bryant Evolution at all. Johan installed the lowest builder grade Bryant Legacy. I emailed Johan saying I didn't get what I wanted and paid for. He emailed back and said,"the system I installed for you is what your home required.....The system we installed is great and will work proficiently to the standards you want."
I contacted another dealer and his workmen came to evaluate my system. The system operates as a single stage, 14 seer unit. They found that parts inside the compressor have been repaired (not new). There was a crack in the furnace flue that was covered with tape. Eventually the tape would have disintegrated and carbon-monoxide would have been released. The drain pipe was not connected and the old pan was not replaced so the rusted area would have caused leaks in my ceilings. The gas hook-up was not replaced. The transition from one area of air-flow to another was taped (against code).
I paid the company over $600 to do the repairs so the unit would be safe and operable. The repairing company took pictures of the faulty installation and parts. This was done within 16 days of the installation. I have copies of all the estimates, receipts, and communications. I also have the pictures of the faulty parts and installation.
Austin Handyman 512 Reviews
Don't Get Fooled
In November 2018 the owner of this company convinced the priest and maintenance guy at our church that they should replace four working but aging Trane units with what new units. Their understanding was that the units would be replaced with new Trane units. The quote stated “4 tons Ameristar Matching Units by TRANE”. The word Trane was capitalized in the quote, and so the church folks believed they would get Trane units. The finance council requested competitive quotes, but no surprise, Trane and American Standard quotes from another company were much higher. Unfortunately, Ameristar is a low cost (imported I believe) ALTERNATIVE to Trane – or as the company owner told me “like comparing a Toyota with a Lexus”. By time the finance council was aware of this surprise, the units had been installed and the invoice paid. This kind of business process seems deceptive, if not bordering on fraudulent. I would strongly suggest that anyone thinking of doing business with this company should be very careful. Get bids with exact make and MODEL NUMBERS, then get competitive quotes. A word to the wise, don’t get fooled.
Horrible company. Owner is a SCAMMER. Home warranty sent out this guy to check on my AC unit. He first trashes the Home Warranty company then tells me he "thinks" that I have a leak but can't tell until he gets the "right" equipment and that will cost me $150 outside of warranty of course. Then JOHAN Quintero the owner says he can replace the entire unit for only $3500 because the home warranty won't pay.
I told him I wasn't replacing the unit that why I have a warranty. I called my home warranty and asked them to send out someone who actually knew what they were doing. This guy wanted $150 up front before even coming out. I'm sure he would take my $150 and still NOT find the leak. Buyer Beware when using this company. I'm sure most of the reviews on his are his friends and family because I have looked up the complaints against this guy on BBB.
Johann Quintero came to my home and discussed the replacement of my AC and furnace. Apparently he called me because I had been searching the internet comparing AC units. He and I discussed that I wanted a 2 stage, 16 seer, 4 ton unit. The next day he emailed me estimates on a few different makes: Trane, Lennox, Goodman,and Bryant. My first choice was the Lennox.
A few days later he came with the all new Lennox. Then it was found to be a 14 seer. Johan said they gave him the wrong units. He suggested I get a Bryant, the Bryant Evolution model. I went along with him. The next day he arrived with the Bryant. He and his helper installed everything. I paid him in full. I kept asking him for the paperwork on the Bryant. He told me it was in the attic on the unit. I checked, it wasn't there.
I started checking on the model numbers and found I didn't have the Bryant Evolution at all. Johan installed the lowest builder grade Bryant Legacy. I emailed Johan saying I didn't get what I wanted and paid for. He emailed back and said,"the system I installed for you is what your home required.....The system we installed is great and will work proficiently to the standards you want."
I contacted another dealer and his workmen came to evaluate my system. The system operates as a single stage, 14 seer unit. They found that parts inside the compressor have been repaired (not new). There was a crack in the furnace flue that was covered with tape. Eventually the tape would have disintegrated and carbon-monoxide would have been released. The drain pipe was not connected and the old pan was not replaced so the rusted area would have caused leaks in my ceilings. The gas hook-up was not replaced. The transition from one area of air-flow to another was taped (against code).
I paid the company over $600 to do the repairs so the unit would be safe and operable. The repairing company took pictures of the faulty installation and parts. This was done within 16 days of the installation. I have copies of all the estimates, receipts, and communications. I also have the pictures of the faulty parts and installation.