When making my booking check for indoor pool and special requirements. However when you received the confirmation you where informed that the indoor pool will close the end of march however the indoor pool has been closed since December. No indication regarding this closing. Now I am stuck at a location in mid April with no indoor pool with 4 children.
This accommodation was booked through Fun Rewards For You through the wholesaler Armed Forces Vacation Club.
The door did not have a lock, had to put luggage against the door. Toilets did not flush, doors were termite infested. The resort never verified the condo at Leisure Cove for 7 months via email or phone. If we had not arrived at 10:30 pm we never would have stayed the night. Left the next morning when the lady at the desk said that there was no other room because the resort was under renovation. All you heard was them banging & drilling.
Asked them to call for another resort, I had lost my phone in a taxi in Hong Kong 3 weeks prior to our week in Penang Island,Malaysia. This wholesaler claims we never called to get room changed. Front desk said they called Fun Rewards For You, but it was after hours. Time change is major. Waited til 2:00 the next day - no change so we went to a condo about 6 blocks away.
This Resort was the worse resort I have ever been in. I have been a member of RCI & II and never had experience like this.
Cannot get money back. It stared with a travel package with Global Fulfillment Services. Beware of these calls that promise the world & do not deliver. If it was direct with RCI that are reputable & not these no one reimburses you for awful accommodations
Hopefully this company treats it Armed Services better than treated us seniors.
Armed Forces Vacation Club Reviews
When making my booking check for indoor pool and special requirements. However when you received the confirmation you where informed that the indoor pool will close the end of march however the indoor pool has been closed since December. No indication regarding this closing. Now I am stuck at a location in mid April with no indoor pool with 4 children.
This accommodation was booked through Fun Rewards For You through the wholesaler Armed Forces Vacation Club.
The door did not have a lock, had to put luggage against the door. Toilets did not flush, doors were termite infested. The resort never verified the condo at Leisure Cove for 7 months via email or phone. If we had not arrived at 10:30 pm we never would have stayed the night. Left the next morning when the lady at the desk said that there was no other room because the resort was under renovation. All you heard was them banging & drilling.
Asked them to call for another resort, I had lost my phone in a taxi in Hong Kong 3 weeks prior to our week in Penang Island,Malaysia. This wholesaler claims we never called to get room changed. Front desk said they called Fun Rewards For You, but it was after hours. Time change is major. Waited til 2:00 the next day - no change so we went to a condo about 6 blocks away.
This Resort was the worse resort I have ever been in. I have been a member of RCI & II and never had experience like this.
Cannot get money back. It stared with a travel package with Global Fulfillment Services. Beware of these calls that promise the world & do not deliver. If it was direct with RCI that are reputable & not these no one reimburses you for awful accommodations
Hopefully this company treats it Armed Services better than treated us seniors.