I Glenda F on July 9 2017 ordered a trail size aqua refined on line. I received it one week later. I never used the product. This morning I called my bank and I was told I was being charged with $89.95 from this company. I called the company to ask what it was, they replied Aqua Refine,but they work for different companies. I told them I want my money places back in my account, he replied he couldn't do that because I was paying for the product. I told him I was paying $5.95 for free trail size, I was told that the trail size cost $89.95 and there was no refund. I told him to place my money back to my account I was told it couldn't be done but he would cancel future orders, but no refund. Not fair, a ripoff. Help please i'm on a fixed income.
I received an email purported to come from my daughter to purchase samples of the skin care products for approximately $9.00, which I ordered. The company charged me for the products appropriately. About 15 days later, I was charged $200.00 for the same products.
When I called to complain, I was told the grace period had expired and they refused to offer a refund despite the fact that I called to cancel the day I was charged. The person I talked with said it was their policy to ship full size products instead of samples and then charge for both. She admitted the agreement to buy full size products was difficult to find (I say impossible!) on the webpage. I was therefore charged $200.00 for merchandise I did not authorize. Do not deal with these chislers!
Aqua Refine Reviews
I Glenda F on July 9 2017 ordered a trail size aqua refined on line. I received it one week later. I never used the product. This morning I called my bank and I was told I was being charged with $89.95 from this company. I called the company to ask what it was, they replied Aqua Refine,but they work for different companies. I told them I want my money places back in my account, he replied he couldn't do that because I was paying for the product. I told him I was paying $5.95 for free trail size, I was told that the trail size cost $89.95 and there was no refund. I told him to place my money back to my account I was told it couldn't be done but he would cancel future orders, but no refund. Not fair, a ripoff. Help please i'm on a fixed income.
I received an email purported to come from my daughter to purchase samples of the skin care products for approximately $9.00, which I ordered. The company charged me for the products appropriately. About 15 days later, I was charged $200.00 for the same products.
When I called to complain, I was told the grace period had expired and they refused to offer a refund despite the fact that I called to cancel the day I was charged. The person I talked with said it was their policy to ship full size products instead of samples and then charge for both. She admitted the agreement to buy full size products was difficult to find (I say impossible!) on the webpage. I was therefore charged $200.00 for merchandise I did not authorize. Do not deal with these chislers!