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Americo Life, Inc.


Country United States
State Missouri
City Kansas City
Address PO Box 410288
Phone 800.231.0801
Website http://www.americo.com/

Americo Life, Inc. Reviews

  • Feb 16, 2022

If I could give negative stars I would. Some insurance guy from this company called when I was a single mom and sold me on the idea that I could pay my monthly premium and if nothing happened to me I would get my money back in full at the end of the policy, AND if I ever needed to cancel my policy before then that I would get almost all of my money back at any time. HE LIED!!!

I called to cancel my policy, unfortunately the premiums are too much for me to continue paying right now and I could really use the money back. They told me they owe me nothing back according to my policy. WTF!?!! I informed them that is not what the representative told me and they only told me I could submit a written complaint.

PLEASE! DO NOT PURCHASE INSURANCE FROM THIS COMPANY!!! THEY ARE NOT HONEST AND YOU WILL GET SCREWED!!!

  • Jul 6, 2021

I took this life ins. policy out in 1987. The premium was $125 per month fo $150,000 policy. Every month they would automatically withdraw the premium from our bank account. When the Covd 19 started in March of 2020, they purposely did not withdraw the premiums for 3 months, knowing that I was coming up on my 75th birthday..They then notified me that the premiums would rise to $490 mth, plus pay a penalty of $2500.

When I took out that policy from LCBA, the agent told me that the premiums would never change. When I told them I could not afford the premiums, they lapsed the policy. My wife was very upset and phoned them. They said that they could issue us another policy, depending upon their information as to my health from a private firm. Because of some conditions that I had (Crohns Disease), they refused me another policy.

This company is so dishonest. I put over $50,000 into that policy, and they even refused to pay us the cash value. I am currently looking for a lawyer to fight for me. I am also writing an article that I hope will get published in Readers Digest exposing Americo's dishonest actions. It seems that because of Covid 19, they knew that they would have to settle a lot of claims, so they found ways to cheat the general public life insurance holders.

  • Jan 23, 2018

Americo Life Ins.

I would like to know why it is that the state of TX isn't doing anything to this co. and their other co. Leave the consumer holding the bag while they get rich. I want answers from our attorney General, FBI and who ever else. No attorneys want to help us. They don't deserve a star. Not one they are such a neg. and yes I am angry very angry. But I will not stop till I get justice for what they have done to me. They will pay me, honor what I have paid to them. they better be ready because I will not stop I will contact every news channel, every blog, sites, I am in the process of getting my web site built so that people may voice against this Co. And for the Attorney's that don't want to help us guess what Karma always comes back to you. Good luck

  • Jan 2, 2018

After I closed on my home in Jan 2007 I kept getting advertisement from Old Mutual which is also part of AMERICO LIFE INS. CO. I faxed all my info to the co. on 3/9/2007, 4/7/2007, 2/2/2008 this advertised "Mortgage Life Ins. and Disability Ins., Illness, Unemployment, Accidental Death, NO EXAMINE. The exact wording on the advertisement is this. Available Benefits Include: " Death - Pays off your $amt. you put as your loan bal. in the event of your death. Disability - Pays your mo. payments if you can't work due to an illness or injury*** Unemployment - Makes your prem. payments if you become unemployed.*** " You can purchase other riders as well, this appealed to me not really the death ins. we purchase ins. For the UNKNOWN FUTURE LIKE IF I BECAME DISABLED, ILLNESS, ACCIDENT, ETC. Finally a agent Beth Preston here in my area called me in Jan 2008 made appt. and came to my home in Feb 2008. I began my conversation with I am interested in the Disability, etc., that I also wanted to know since my Ex Husband was living here since he worked at an Oil Co. not far from my home could I also take out a policy on him as well I was told yes.

KEEP IN MIND I HAVE THE ORG. WORK SHEET THAT OLD MUTUAL HAS ALREADY PRINTED with different options, it is diff. for everyone depending on your loan bal., what you want to pay for in riders, etc. Now I have the agent's own hand writing, the $ amt. for Ins/Death, Disability etc., B. P. agent was in a hurry as this was a later appt. it was cold, dark, raining out, she still had another appt. to get to. Now I decided what I wanted and you do have to take out the Death Ins. this is no option, riders disabled, illness, accident, unemp. I took all these, I elected not to take out the return all prem. back due to it would almost triple my prem. per policy. I filled out the applications on myself, my ex husband after all after 25yrs of marriage I did know all there was to know about him. The agent ck's off the riders I wanted, figured the price on the org. work sheet and then gave me the prem. per mo. per policy.

I was fine with this she asked for 3 checks one for each policy one for the auto draft that had void written across it so I did this and in the memo area I put Ins/my st./Di/Un/etc. meaning in short hand I took Ins out on house put my st. name, Dis/Unem/ etc. meaning the riders I took. and also on the worksheet. I rec. the policy's mid March 2008. After a couple of mo. went by when I had the time to read the policy's, put into my safe I was reading, yet I ? why is there nothing with my hand writing, riders attached to either policy, then each policy has different issue, diff. effect dates, all messed up, then the amt. of Death ins was diff. on my policy and my ex. when they both should have been the exact policy with diff. nam,es. I call the agent B. Preston I have all my detailed notes, dates, times, pulled all phone records, record also when you can as I did, The night I purchased the policy's 3xs I asked her you have the Dis/Unem/Ill/Accident etc. as riders Beth's reply 3xs was Yes, Yes, Yes.

Well then when I call her she says let me look into this because you took the Riders out, your paying for them, this went on 2008, 2009, 2010, 2011 I was told many times you mean you haven't rec. the riders,? I reply no, she would reply let me talk to my secretary now I knew she had no sec. maybe at the ins. co. they had a sec. so a couple weeks go by I call, leave messages, etc. I never get a ret. call, then one day my mom, my ex were here and I used my mothers cell put on speaker, used my recorder so I had witness's, recording, Beth answer's the phone due to she has no idea who this might be after all I could be a new lead right wrong when she answered I said Beth my riders, nothing that is to be attached to the policy's have come to me yet, her reply again was I promise you it is cleared up with the ins. co, I have the riders you will have them with in 2 to 3 wks. Note in your policy's that your policy is not complete if your application's, riders, etc. are not attached and this is what I was concerned about and the fact it just wasn't the way I do business, I never rec. the riders, no applications ever, it was Nov 9, 2011 that my Daughter was in a motorcycle accident not expected to live, it took 5 surgeries, was in coma for over a 6 weeks, then took a yr to get her back to using her body.

Then I remarried Dec 2012 and my husband was the main income source which he passed away Feb 2016. Now keep in mind in 2008, 2009 I did call Americo Ins. Co. they would not do anything said you must contact your agent. My agent on that Feb night reason for asking 3xs your sure you have the riders is due to I was left with no paper work except the org. worksheet with all the prices written to which they are not to leave with a client. I have been paying for these policy's since Feb 2008 to Current last auto debit was Dec 2017. It is that since my husband passing I can't afford to pay all the bills, house, etc. on SSD. I knew I was protected the rider is to pay 2 yrs of your PI meaning Prinp/Inst. and you pay the Ins., Tax's, I could pay those but he Americo Ins. Co when I called in Nov. 2017 to file my claim said YOUR NOT COVERED CONTACT YOUR AGENT. So I have no form from the ins. co. stating this but I am still with policy's with no riders, no app. attached. This is not my fault, I have my detailed documentations, recordings, etc. I called the agent Beth on 11/16/2017 left message. She called me and said she didn't recall now I am so willing to take a lie detective test I have not lied, I know what I have said is to be the truth, now she did call me and I tell her Beth I have your ORG. WORK SHEET THAT STATES THE PRICE OF INS, DEATH, DIS/UNEMP/ILL/ACCIDENT, ETC. Silence.

She tells me she needs to ck into this I start reminding her of dates, times, all she said, and that the last and only time I talked to her was when I got her by calling from my moms phone number due to she had no idea this would be me. I have several recordings people protect yourself from these co. when it's your money you must. Beth calls me back ask if she and her boss could come visit with me. I do have a friend that is an attorney, I know judges, I was told don't show or give that ORG. WORKSHEET THIS IS WHAT SHE AND THE BOSS WANT. I called to cancel the appt. I had been in the bed sick the day before due to my disability is caused by stress some times and it puts you in the bed you hurt so bad, but the text that the agent B.P. returned to back to me was so rude, hateful, one part of her text was YOUR NOT EVEN GIVING ME A CHANCE well that should have happen back in 2008 when I called about this issue.

Anyway she and her boss do come on 11/28/2017 I told her to make it at 3pm since I wasn't feeling good, they show up at 2:15 pm. I had my note book with the info, all my 15 pages of detailed notes, org. work sheet, etc. I said excuse me I need to run to the ladies room I will be right back but I took my book with me as I did not trust them. I return and the agent says the statue has expired and I said no it hasn't you, your co., nor you the boss have ever completed the policy's as it states per your laws, rules in attaching, and I have notified your agent, the ins. co. over 17xs that I have documented that isn't the amt. of times I called my detailed phone records, my moms will state all that. I looked at the agent B.P. and said I am not stupid nor or you and don't think for a second I believe you don't remember to many phones calls, too many promises you made how could one forget you don't.

Then her boss steps in and says well the Ins. Attorneys are going to offer you the prem. back on your policy my reply was I will not settle for this. See after my husband passed I only have SS. Now I was getting the house ready to sell in June when a storm hit my area and lighting struck my home causing so much damage and the HMO says they are not going to pay for all the damage it's a lot. so I had to get an outsider P.Adjuster and so far just the brick, rock, roof is over 120K, this isn't the structure due to the low beem/bearing wall broke causing my home to shift meaning there is so much structure damage so this left me with no money to pay the house payments and all my retirement is in my equity. Meaning I will lose over 300K equity plus some.

This is when I called to file the claim with Americo I carry this ins. after all in 2008. 09 etc. B.P. told me that the ins. co. has it that I am paying for several riders, so when an agent tells you it's been taken care of, I am mailing your riders and this was after many phone calls, then daughter almost died, well I assumed the agent did what she said, after all I am paying for these riders on both policy's. Getting back to the 11/28/2017 if anyone could have seen the agent B.P. and her boss from Americo Ins. Co. when I pulled that Org. Worksheet out IT WAS LIKE 2 KIDS IN A CANDY STORE THERE IT IS. Then B.P. Boss rep. Americo Ins. Co. pulls out a new policy on me for me, yet nothing changed on the policy except it had the application attached to it. We went on talking and I said I will file suit I will not lose my equity in my home due to you Beth not doing your job as you said and is recorded and have 2 witness's that heard you say I promise I will have them to you with in 2 to 3 weeks.

Right after that it was my daughter that was in a accident and I spent a yr. with her trying to help my child. Keep in mind I have in text mess. B.P. says why are you just now in Nov 2017 just bringing this up and I say It isn't just now I have been on this since I rec. the policy's, and from 08 to 2011. You said you took care of it. Now her boss says to me if you file a suite against her the agent then she will not ever be able to have a Lic. to sale Ins. she will be out of a Job, my reply was I am not concerned of B.P. well being as she didn't care about mine and I am paying for it, but I am concerned about me, myself, after all at the end of the day it is just you so you better take care of you. When the new policy was handed to me her boss did get my mind thinking other things like he said file Bankruptcy and I said no I have never and I will not I should not have to if Americo Ins. Co. pays the claim as I am paying for this. Then the agent said do a rev/mort. well I am smart enough to know you have to be 62 disability will not qualify for this and B.P. and her boss argued with me on this. Then the boss started calling Attorneys I never asked for him to do so I could file Bankruptcy he said this would keep my home tied up and i wouldn't lose it. I was thinking to my self how stupid you 2 really are when all the time they got what they wanted.

YELP THEY DID THEY STOLE THE ORG. WORK SHEET, TOOK THE POLICY WITH NOTHING ATTACHED. Now I was not asked, not told, nothing, after they left I was putting all my stuff back in order when I did notice worksheet/policy was missing. I called for B.P. no answer, then I started texting, then I did get a call later that day back from her stating we didn't take anything, it wasn't till about the 3rd or 4th text I sent I said you better ret. the org. work sheet SHE SAY'S THEY DO NOT HAVE IT NEVER TOOK IT. Now I am not stupid, I had one folder with all my documents inside, the policy, the org. worksheet was gone and is gone, I din't throw it away, it didn't have legs and walk out the door, nor did I see it fly through the air. So the lies keep coming, so I have no problem taking the lie detector test and would prefer to do so and make the Ins. Co. agent B.P. and her boss to which he was here to rep. Americo Ins. Co. Which now brings me to another comment made by B.P. Boss that is her higher power at Americo Ins. Co. he made the statement that if I filed suit it would be against B.P. agent as she is contract (he threw her under the buss and didn't even catch it) my reply was u need to read up, if a contract labor is rep. your co. with your letter head, the work sheet with all your options, prices, then yes the Ins. Co. is liable as well, you see her Boss was here to see what he could do to help me ? HELP ME?

I replied to B.P. he wanted the worksheet and he or she did steal it truth is they both committed theft from my home, took documents of mine that they were not given, nor told they could have, not asked, just took and she later admits taking the policy due to TX Dept. State Law must collect all old policy's this is bull and anyone with half business since knows this is crap. Just the fact that her Boss that works for AMERICO LIFE INS. CO. ONLY being here and he handed the new policy to which I said didn't change except for having the application attached makes him rep. Americo Ins. a part of a suit. Then by telling me that Americo Attorneys are going to offer me my prem. back on the one policy IS ADMITTING THEY ARE IN THE WRONG. The kicker is this the new Policy I was given I didn't look or read the application because this is where he and she were telling me how to hold on to my home file bank/do reverse, then he is calling attorneys for me giving my info. when I didn't authorize this, I was like in awe what in the heck is going on. If your a Business Man/Woman you know not to do things like this.

This only set Americo up for more suit because he/she wrote attorney name down well he made her write the Attorney names and number in her hand writing and this makes him very slick she is at fault but he's the one doing all this with out me asking, he was trying to find ways so the ins. co wouldn't have suit, nor have to be out paying my house payments for the 2 yrs. PI/I pay Tax,, Ins. HERE IS THE THE FORGERY: the applications I filled out that night in Feb 2008 see I never had seen them again till 11/28/2017 and only my app. now B.P. agent and the boss had to have the Feb 2008 date at the top of the fax pages, but this app. is cut/copy, cut/copy so many times it has so many lines on the app, then hard to read but can, however I still do not have the application copy to the other policy which I have asked for it now 4xs and I get it's the holidays now the ins. co. can send it to me asap. no reason to hold that up. But MY APPLICATION IS ALL CHANGED.

Yes all changed, I put where I was born it has been changed to Dallas TX, asked if I smoked I put yes she or he has changed all the following No Smoke ever, I put Divorced, they put Married his name, I put my height it's 7" off, ask if you have lived less than 5 yrs put your prev. address I put it she/he changes to 10 yrs, the Death amt. to pay off the house is 2500 K diff. from my policy and my ex policy when it should be the same amt. then BENEFICIARY I PUT EQUAL TO MY CHILDREN I WAS DIVORCED, SHE/HE BUT FOR MY EX TO REC. ALL THE POLICY AT MY DEATH AND IS STILL THIS WAY WHEN I HAVE ASKED FOR IT TO BE CHANGED SINCE 11/28/17. On the app. has a place that will state Prem. with riders $... now the app. still has this meaning I am paying the Death, with riders. the worksheet shows which riders I took and the prices of ins. and riders, now I do HAVE COPIES OF THE ORG. WORKSHEET BUT THEY WERE DESPERATE TO GET THE ORG. WHY? then on the app. you have on page 3 of 6 ask many ? then DR.'s, she/he put I had seen my Dr's Feb 2008 and I have asked my DR's in Nov after

I saw this did I see them in Feb 2008 response was no so the documents are being sent to me to prove this has been changed, there are to be 5 pages to the application to which I only have 4 pages, but get this the last page I have is the signature page THIS PAGE IS WHERE I AM TO FILL OUT THE INFO. THEN SIGN MY NAME SHE/HE HAS FORGED MY NAME AND ALL THE APPLICATION HAS BEEN CHANGED, FORGED, FRAUD, AS THIS APPLICATION DOSE NOT EVEN SOUND LIKE THE SAME PERSON, MY CONCERN IS THAT I DIVORCED MY Ex and final Dec 1999, she/he has changed to where he would rec. all of the policy at my death makes no sense but then she/he changed to married when I put Divorced. All cks in memo area whited out my notes are no longer there except you can see an I for Ins. a T for my street, D for Disability, U e meaning Unemp., etc. AMERICO INS. CO. HAS COMMITTED FRAUD, THEFT filed police report, TAMPERING WITH DOCUMENTS APP., CKS, FORGERY TO MY APPLICATION, CHANGING MY STATUS, WRONG BENF., EVERY CRIMINAL act that can be committed has been committed by Americo, the agent and her boss. Now what will the application to the other policy say? YES I AM SEEKING ATTORNEY TO SUE AND FILE SUIT AGAINST THE AGENT, AMERICO LIFE INS, HER BOSS, AND MORE IF I WILL TELL WHEN I GET THE ATTORNEY THAT WANTS TO REP. ME.

If your an Attorney looking to make a case and stop this from happening you can make a name for yourself and stop some of these Ins. Co. from getting so rich off doing the people wrong. Yes I am finishing up the paper work to file a complaint with the State Board, Also will file a complaint with consumer protection, Attorney Gen. I am writing letter along with copies of all detailed notes, recordings etc. I do realize this is long but there is so many FEDERAL LAWS BROKEN HERE AND THE AMERICO LIFE INS, AGENT B.P., BOSS, ? WHO ELSE SHOULD AND WILL BE BROUGHT TO JUSTICE. I am disabled, husband passed, can't pay the house pay., and all the while the ins. co continues to collect my money for the policy's I don't know if I stop paying the prem. if I would have a case to file so i just have to keep paying and pray that attorney will be hungry enough and want to take this case on. Know this if it is being done to me it's being done to so many and just search the internet there are many cases against Americo for Fraud and not paying the Disability Rider. NEED ATTORNEY THAT WANTS TO GET JUSTICE. STOP THESE INS. CO. I TOOK THIS INS. OUT IN GOOD FAITH TO PROTECT MYSELF JUST IN CASE AND THEN I NEED IT AND AFTER 9 PLUS YRS TOLD YOU DON'T HAVE THE RIDER BUT IT SHOWS ON THE WORK SHEET. WHY DO YOU THINK THE BOSS OF AMERICO INS CO SAID THEY WILL OFFER MY PREM. BACK ON THIS ONE POLICY. WE THE PEOPLE NEED ATTORNEYS THAT WANT JUSTICE AND STOP THIS FRAUD, THEFT, FORGERY, AND MORE. SO YES I AM ASKING FOR AN ATTORNEY THAT IS FOR THE PEOPLE.

  • Mar 15, 2017

A couple of weeks ago, my bestie asked me to review an insurance policy she had purchased a couple of years ago. According to her, she had purchased the policy for two reasons. The first was that it would pay off her mortgage for her son if something happened to her and the second, it also gave her 300k in insurance proceeds. She told me the price she paid and I responded with "what?". I told her that sounded too good to be true and she should review it. She dug up the policy and I looked it over for her. What a scam. She'd already paid more than $1,000 for this policy over time and the policy was worth $1,000. The 300k was in the event of an accidental death but that accidental death had all sorts of loopholes that left the insurance company able to not pay except in the event of perhaps a plane crash or train crash death.

The loopholes were written as such that if her accidental death was caused by age, infirmity, other health issues and so on, the company would not pay. Essentially, if she got old and fell and died as a result, well that wouldn't be enough of an accident to ensure the policy would pay out. She has some arthritis in her hip so if her hip gave out and she fell and broke her neck, again they wouldn't have to pay. It left the insurance company the ability to rule out pretty much every type of accidental death unless you were run over by a runaway car. Not only did they allow themselves pretty much every way out of an accidental death, the policy also mentioned nothing about covering her mortgage and her actual "life insurance' was worth less value than what she had already paid.

Needless to say, she cancelled the policy and I helped her find another that was actually viable. People please read and understand the fine print in the contracts and don't rely on the insurance agent to be reputable or the company he works for. I don't know if this is what Americo teaches their people to tell prospective clients but let me tell you, my bestie is far from a dummy and even she was sucked into the BS that was sold to her. Shame on Americo.

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