Called them to repair two units in my business and was shocked by their lack of professionalism and courtesy. I figured I would bite the bullet and deal with bad attitude with the juvinles they sent to service the units. Could not even understand them and they mumbled everytime I asked a question.
One of them started an electrical fire in one of the units, and blamed it on his father providing him with the wrong tools. This made no sense and I started to get the feeling that these guys had no clue what they were doing. Called their mom at the shop, but she adamantly defended them and told me I needed to calm down and let the biys finish their work.
While the inside unit was replaced through the manufacturer warranty, they completely fried the outside unit, and now I have to pay 2K to replace it, when it was clearly their fault.
They refuse to take any rsponsibility for the damage they caused, and now I have a bigger problem than what I started with.
I find this company to be unethical and extremely, I mean EXTREMELY, abruput and nasty to their custoers. How can I get my money back and repair the damage they caused? I guess I won't, but had to at least file this report and warn others to think twice before calling them.
Air Link Mechanical Inc Reviews
Called them to repair two units in my business and was shocked by their lack of professionalism and courtesy. I figured I would bite the bullet and deal with bad attitude with the juvinles they sent to service the units. Could not even understand them and they mumbled everytime I asked a question.
One of them started an electrical fire in one of the units, and blamed it on his father providing him with the wrong tools. This made no sense and I started to get the feeling that these guys had no clue what they were doing. Called their mom at the shop, but she adamantly defended them and told me I needed to calm down and let the biys finish their work.
While the inside unit was replaced through the manufacturer warranty, they completely fried the outside unit, and now I have to pay 2K to replace it, when it was clearly their fault.
They refuse to take any rsponsibility for the damage they caused, and now I have a bigger problem than what I started with.
I find this company to be unethical and extremely, I mean EXTREMELY, abruput and nasty to their custoers. How can I get my money back and repair the damage they caused? I guess I won't, but had to at least file this report and warn others to think twice before calling them.