Resware otherwise known as Adeptive Software has horrific customer service. The sales representative, Cody Johnson, is a first degree liar. Cody Johnson told us that we could roll this out in 2 months but it took a year. When we called Resware Adeptive Software support , they gave us the run around for months. They told us that they had the best support , when in point and fact, it is the worst in the industry. If you are looking for a title production system, stay away from Resware Adeptive and Cody Johnson as they are total liars. Dont listen to a word that Terri Hanson says either as Terri Hanson will sing the praises of the company and you will drown in chaos. I would go with softpro whcih is what we did eventually. Run for the hills when it comes to Resware, Adeptive, Cody Johnson, and Terri Hanson!!!
Adeptive Software Reviews
Resware otherwise known as Adeptive Software has horrific customer service. The sales representative, Cody Johnson, is a first degree liar. Cody Johnson told us that we could roll this out in 2 months but it took a year. When we called Resware Adeptive Software support , they gave us the run around for months. They told us that they had the best support , when in point and fact, it is the worst in the industry. If you are looking for a title production system, stay away from Resware Adeptive and Cody Johnson as they are total liars. Dont listen to a word that Terri Hanson says either as Terri Hanson will sing the praises of the company and you will drown in chaos. I would go with softpro whcih is what we did eventually. Run for the hills when it comes to Resware, Adeptive, Cody Johnson, and Terri Hanson!!!
Dangerous!
Their policy application is flawlessly dangerous at future.
I never trusted and trust a computer to read and analyze things that a human with 20 or 30 years of experience can.
It creates more work for the people who should be using their time to verbally take care of our valued customers, instead of filing blanks..
Not happy and will consider going back to our previous outsoucing outfit ....