Thank you Aaronson Van Lines. Everything that was said how the move would go did. Moving with this company was easy and affordable. They gave me a fair price and they honored it. Moving itself wasn't a fun experience but these guys made it smooth. I appreciated their help.
We just wanted to send a quick email about today. My husband was very impressed with the entire move from start to finish. Aaronsons movers were on time, professional, hard workers and pleasant to work with. These guys definitely earned their pay today, and Aaronson earned theirs since the day I met them. Everything they did was greatly appreciated! We would definitely recommend them and your company to others based on their performance today. Thanks for all your help and patience also. Would you please make sure their supervisors are made aware of the exceptional job your entire staff did on my move. Take care and hope you enjoy your weekend. Camarillo, CA to Boynton Beach, FL December 15, 2015.
Sometime around April 17, 2015, my fiance and I searched for a professional mover to move us from West Plains, MO to Oak Hill, WV. We were contacted By Aaronson Van Lines, a household moving broker operating out of Boynton Beach, Florida. The agent was a man who referred to himself as "Mendel". After speaking about our contents of our main home and guest home, we then discussed moving out grand piano. "We do it all the time. We can move your piano", was the response we got while discussing the move more in depth. I personally made it very clear to Aaronson Van Lines Representative, Mendel Korf, that my fiance was a medical provider, serving multiple cinics and 2 hospitals, and that this move had to be made in a time conscientious manner because of my Fiance's career. After we did an estimate, we were all comfortabole with the terms, and therefore entered into contract and made a down payment on the move.
Our moving date ETA was June 15. By this time, my fiance, a medical professional, was already in West Virginia, working and staying at a higher end hotel near the hospitals where she has privileges. I brought the second of our vehicles to West Viginia on June 10 and my fiance and I returned to West Virginia on June 13th to prepare for the moving truck to arrive and to get the last of our multiple vehicles.
About 1 week prior to our date of moving, Peter Aaronson contacted me to go over our load. My mother in law lived in our guest home and had packed her belongings very loosely, increasing our box count considerably. There was some discussion of this. Mr. Aaronson also informed me that I would need a qualified piano mover to disassemble the piano and prep the instrument for moving, which is the service Aaronson Van Lines had sold us on and why we contracted with them, a broker, rather than dealing with a moving company directly. I informed Mr. Aaronson that we lived in a small rural town and a piano mover was not something I could just find in a local phone book very easily. I further informed him that we had contracted Aaronson Van Lines based on the words of their sales agent who stated they could move the piano. Shortly thereafter, Peter Aaronson informed my fiance that they did not have a truck to accomodate our household and that our move was cancelled on short notice and we would not receive a refund of our $600 deposit. We were now in a panic. I was having great difficulty finding a moving truck on short notice. Then, a day or so later, Mr. Aaronson informed us that the move was back on.
On the morning of June 15, we anxiously awaited the arrival of our moving truck By 12 noon, there was not a truck. I then contacted Aaronson Van Lines and was informed hat our move was scheduled the following day. After I scanned and emailed the contract to Aaronson Van Lines, I was informed a truck was nearby and could service us that day. Already behind and well into the afternoon of this day that was supposed to be our scheduled moving day, we had to accept this last minute plan. I suspected, but could not prove, that our move had fell through the cracks and been overlooked.
I spoke to the driver of the truck, who spoke English better than he understoof it, a few times and he assured me he was into the deadhead to our house. The move had been brokered to J.T. Express Movers of St. Louis, MO and their dispatcher, whose name I don't recall, also called me and told me the truck would soon be there.
I spoke with the truck driver one last time via telephone, and it was now around 7 pm, the time we had planned to be leaving Missouri behind a loaded moving truck. As a long haul, over the road commercial truck driver, I attempted to give the moving truck driver turn by turn directions into our area of the block. The driver hung up on me, for whatever reason. As I stated before, this driver spoke English better than he understood English.
The truck showed up around 7:45 PM. It was an 18' commercial box truck on a smaller Freightliner chassis. A single axle truck with an 18' box to move a 3 bedroom house and a single bedroom inlaw cottage. I immediately questioned the driver aout the logistics and the driver kept assuring me he could haul all of this. I knew the driver was going to be over the gross axle weight with his truck. Yet, the driver, and his sispatcher, as well as the broker, all assured me this truck could handle this move.
The workers, 3 of them, worked until 1:30 am and I then drove them to a local motel so they could sleep. I also had been awake too long at this time and went to bed immediately thereafter. I picked the workers up at 9 am and they again began loading the truck. Keep in mind, we had packed all of our contents and the only items the movers had to pack was 6 televisions of various sizes. These flat screen televisions needed to be safely packaged into a box that was specifically designed for moving and shipping these type of televisions. I will get to this further into this story.
The movers immediately informed me they could not move the piano. I called Peter at Aaronson's and we got into a heated argument. My fiance also got into a heated argumenrt with Peter. Long story short, we were about to have to find a piano mover somewhere in this rural area and ship the piano seperately. During my conversation with Peter Aaronson, whom I discovered to be the owner of this family run brokerage, I hung up on him and contacted my attorney. When Peter attempted to call back, I ignored his calls. I finally answered the phone. Peter informed me HE was the owner of the brokerage, then asked me if I was going to work with him or was I going to f**k**g hang up on him again.
The suncontracted mover dispatcher called and informed me they would handle the piano and for us not to worry about it. These workers were undoubtedly exhausted and moving at the pace of geriatric snails. My fiance only had x amount of days off from work and we were getting close to running out of time. I attempted to explain this to the truck driver and his crew and they did not understand what I was saying.
The man who was "experienced" in piano moving finally showed up. He was a mover himself and was not really qualified to move an expensive grand piano. However, the crew and this man finally managed to get the piano apart and packaged to move. However, as they were exiting the house, the men DROPPED the grand piano, causing extensive damage to the case of the piano. The moving crew strapped the unprotected piano case to the wall of the box truck cargo area.
The flat screen televisions, 6 of them, had been contracted IN WRITING to be packaged professionally, in packaging made specifically for flat screen televisions. What we got?? The movers broke down some moving boxes from Lowe's, wrapped the televisions in corrugated cardboard and taped them, geting the packing tape adhesive directly onto ALL OF THE SCREENS!! We were livid when we saw this while the crew was unloading.
Aaronson Van Lines Inc Reviews
Highly Recommended!!!
Thank you Aaronson Van Lines. Everything that was said how the move would go did. Moving with this company was easy and affordable. They gave me a fair price and they honored it. Moving itself wasn't a fun experience but these guys made it smooth. I appreciated their help.
Giving Great Thanks Tis New Year
We just wanted to send a quick email about today. My husband was very impressed with the entire move from start to finish. Aaronsons movers were on time, professional, hard workers and pleasant to work with. These guys definitely earned their pay today, and Aaronson earned theirs since the day I met them. Everything they did was greatly appreciated! We would definitely recommend them and your company to others based on their performance today. Thanks for all your help and patience also. Would you please make sure their supervisors are made aware of the exceptional job your entire staff did on my move. Take care and hope you enjoy your weekend. Camarillo, CA to Boynton Beach, FL December 15, 2015.
Sometime around April 17, 2015, my fiance and I searched for a professional mover to move us from West Plains, MO to Oak Hill, WV. We were contacted By Aaronson Van Lines, a household moving broker operating out of Boynton Beach, Florida. The agent was a man who referred to himself as "Mendel". After speaking about our contents of our main home and guest home, we then discussed moving out grand piano. "We do it all the time. We can move your piano", was the response we got while discussing the move more in depth. I personally made it very clear to Aaronson Van Lines Representative, Mendel Korf, that my fiance was a medical provider, serving multiple cinics and 2 hospitals, and that this move had to be made in a time conscientious manner because of my Fiance's career. After we did an estimate, we were all comfortabole with the terms, and therefore entered into contract and made a down payment on the move.
Our moving date ETA was June 15. By this time, my fiance, a medical professional, was already in West Virginia, working and staying at a higher end hotel near the hospitals where she has privileges. I brought the second of our vehicles to West Viginia on June 10 and my fiance and I returned to West Virginia on June 13th to prepare for the moving truck to arrive and to get the last of our multiple vehicles.
About 1 week prior to our date of moving, Peter Aaronson contacted me to go over our load. My mother in law lived in our guest home and had packed her belongings very loosely, increasing our box count considerably. There was some discussion of this. Mr. Aaronson also informed me that I would need a qualified piano mover to disassemble the piano and prep the instrument for moving, which is the service Aaronson Van Lines had sold us on and why we contracted with them, a broker, rather than dealing with a moving company directly. I informed Mr. Aaronson that we lived in a small rural town and a piano mover was not something I could just find in a local phone book very easily. I further informed him that we had contracted Aaronson Van Lines based on the words of their sales agent who stated they could move the piano. Shortly thereafter, Peter Aaronson informed my fiance that they did not have a truck to accomodate our household and that our move was cancelled on short notice and we would not receive a refund of our $600 deposit. We were now in a panic. I was having great difficulty finding a moving truck on short notice. Then, a day or so later, Mr. Aaronson informed us that the move was back on.
On the morning of June 15, we anxiously awaited the arrival of our moving truck By 12 noon, there was not a truck. I then contacted Aaronson Van Lines and was informed hat our move was scheduled the following day. After I scanned and emailed the contract to Aaronson Van Lines, I was informed a truck was nearby and could service us that day. Already behind and well into the afternoon of this day that was supposed to be our scheduled moving day, we had to accept this last minute plan. I suspected, but could not prove, that our move had fell through the cracks and been overlooked.
I spoke to the driver of the truck, who spoke English better than he understoof it, a few times and he assured me he was into the deadhead to our house. The move had been brokered to J.T. Express Movers of St. Louis, MO and their dispatcher, whose name I don't recall, also called me and told me the truck would soon be there.
I spoke with the truck driver one last time via telephone, and it was now around 7 pm, the time we had planned to be leaving Missouri behind a loaded moving truck. As a long haul, over the road commercial truck driver, I attempted to give the moving truck driver turn by turn directions into our area of the block. The driver hung up on me, for whatever reason. As I stated before, this driver spoke English better than he understood English.
The truck showed up around 7:45 PM. It was an 18' commercial box truck on a smaller Freightliner chassis. A single axle truck with an 18' box to move a 3 bedroom house and a single bedroom inlaw cottage. I immediately questioned the driver aout the logistics and the driver kept assuring me he could haul all of this. I knew the driver was going to be over the gross axle weight with his truck. Yet, the driver, and his sispatcher, as well as the broker, all assured me this truck could handle this move.
The workers, 3 of them, worked until 1:30 am and I then drove them to a local motel so they could sleep. I also had been awake too long at this time and went to bed immediately thereafter. I picked the workers up at 9 am and they again began loading the truck. Keep in mind, we had packed all of our contents and the only items the movers had to pack was 6 televisions of various sizes. These flat screen televisions needed to be safely packaged into a box that was specifically designed for moving and shipping these type of televisions. I will get to this further into this story.
The movers immediately informed me they could not move the piano. I called Peter at Aaronson's and we got into a heated argument. My fiance also got into a heated argumenrt with Peter. Long story short, we were about to have to find a piano mover somewhere in this rural area and ship the piano seperately. During my conversation with Peter Aaronson, whom I discovered to be the owner of this family run brokerage, I hung up on him and contacted my attorney. When Peter attempted to call back, I ignored his calls. I finally answered the phone. Peter informed me HE was the owner of the brokerage, then asked me if I was going to work with him or was I going to f**k**g hang up on him again.
The suncontracted mover dispatcher called and informed me they would handle the piano and for us not to worry about it. These workers were undoubtedly exhausted and moving at the pace of geriatric snails. My fiance only had x amount of days off from work and we were getting close to running out of time. I attempted to explain this to the truck driver and his crew and they did not understand what I was saying.
The man who was "experienced" in piano moving finally showed up. He was a mover himself and was not really qualified to move an expensive grand piano. However, the crew and this man finally managed to get the piano apart and packaged to move. However, as they were exiting the house, the men DROPPED the grand piano, causing extensive damage to the case of the piano. The moving crew strapped the unprotected piano case to the wall of the box truck cargo area.
The flat screen televisions, 6 of them, had been contracted IN WRITING to be packaged professionally, in packaging made specifically for flat screen televisions. What we got?? The movers broke down some moving boxes from Lowe's, wrapped the televisions in corrugated cardboard and taped them, geting the packing tape adhesive directly onto ALL OF THE SCREENS!! We were livid when we saw this while the crew was unloading.