Discovery - 1/04/2019 - Replaced Water Pump and Timing Cover Gasket.
New Serpentine Belt installed was too tight.
Belt was installed contrary to factory routing specifications.
The belt was so tight, that the mechanic couldn't get the belt completely on to the tensioner pulley.
Vehicle was released in that condition.
I went out and purchased a new belt from O'Reilly's and went back to the shop.
When I arrived with the proper belt, two mechanics couldn't remove the tight belt and had to cut it off.
I waited and waited for the mechanic to install the new belt; I finally had to install the new belt myself.
Disgusted, I left and went home.
A serpentine belt that is too tight will prematurely wear out the bearings in all the units that it is connected to.
Later that evening, I went out to eat and the van started to overheat.
I pulled over on the side of the road and called for assistance. 30 minutes later, I was given a ride to O'Reilly's and purchased 3 gallons of Antifreeze for $42.71. It took a gallon and a half to fill it. The next day, it took another half gallon for a total of 2 gallons.
A Plus Auto Doctor Reviews
Discovery - 1/04/2019 - Replaced Water Pump and Timing Cover Gasket.
New Serpentine Belt installed was too tight.
Belt was installed contrary to factory routing specifications.
The belt was so tight, that the mechanic couldn't get the belt completely on to the tensioner pulley.
Vehicle was released in that condition.
I went out and purchased a new belt from O'Reilly's and went back to the shop.
When I arrived with the proper belt, two mechanics couldn't remove the tight belt and had to cut it off.
I waited and waited for the mechanic to install the new belt; I finally had to install the new belt myself.
Disgusted, I left and went home.
A serpentine belt that is too tight will prematurely wear out the bearings in all the units that it is connected to.
Later that evening, I went out to eat and the van started to overheat.
I pulled over on the side of the road and called for assistance. 30 minutes later, I was given a ride to O'Reilly's and purchased 3 gallons of Antifreeze for $42.71. It took a gallon and a half to fill it. The next day, it took another half gallon for a total of 2 gallons.