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A.I. Monroe Auto Sales


Country United States
State Utah
City Bountiful
Address 1231 S 425 W
Phone 1 801-928-1007
Website https://www.aimonroecars.com/

A.I. Monroe Auto Sales Reviews

  • Aug 4, 2019

They lie to you and then use the "SOLD AS-IS" to cover their behinds. Make sure to GET AN INSPECTION. Don't trust their word. I made the mistake of trusting these guys' word. They were nice, until the car was sold.

I texted back and forth with Imran to get the condition of the car and was told:

"Yes it dries want to (sic) percent normal. And yes the lag in the turbo is 100% normal they all drive just like that. Non-smoker. Cosmetically there are a few little minor scratches on the driver side. And there is about a 4 inch crack in the windshield which is the worst. Other than that that VEHICLE IS IN GREAT SHAPE." - Imran 7/15/19 12:27pm

Upon this information we settled on a purchase price before I made the trip.

I flew in to SLC to buy the car. Upon arrival I noticed the car was not "in great shape" as stated. There were many more deep scratches all over, the tires were pretty bald and had bad weather cracking (shops recommended to replace all), one had a slow leak and was really low, and the brakes/rotors were bad/warped (see attached pics). I tried to negotiate down seeing that these issues were not disclosed, but they wouldn't budge. They had me since they knew I flew in. and they knew it.

*** THE WORST PART ($2K+) ***

Not a few hours down the freeway (mind you I was in 8th gear almost the whole trip, so the transmission had little work to do) when I got off to get gas, the transmission was acting very strange, shifting hard, or not shifting at all. I immediately called Imran, and he said to get it checked out and to let him know.

I got it to a VW dealership, and they noticed the front transmission oil cooler had some jerry rigged silicone putty to stop a transmission oil leak (See 1st pic attached). The Stealership wanted $1K just to get the front bumper off to find the issue. I decided to take it to a german car specialist I worked with previously, let Imran know, and he said to keep him informed. He said they didn't notice any transmission oil leak (doubt it), that they didn't do the crappy fix job (doubt it since VW had just released them after the whole dieselgate debacle), and that they only drove it up and down the street to make sure it ran, but that they simply buy and sell without doing any inspection/service to make a quick buck.

After $1.2K in parts and labor, the leak was fixed. I did not do the brakes yet (quoted $495 front/$495 rear) as I wanted to see if Imran would help out. He didn't answer my texts once I gave final costs. A few days later I called to see if he'd be willing to split repair costs, and he said he decided he wasn't going to help cover the repairs at all.

So here I am letting people know of my experience.

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